Assistant Student Education Service Manager

University of Leeds; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prestigious educational institution in Leeds is seeking a supportive and organised individual to enhance team processes and provide an excellent student experience. This role offers hybrid working opportunities and requires strong communication and collaboration skills. The ideal candidate will support team management and strive for improvements in a dynamic environment. Competitive benefits package included.

Benefits

26 days holiday plus 16 Bank Holidays

Generous pension scheme

Discounted gym membership

Access to personal development courses

On-site childcare and shopping discounts

Qualifications

• Supportive, organised individual committed to driving improvements.
• Strong communication skills to build relationships.
• Enthusiastic about providing a great student experience.

Responsibilities

• Provide specialist advice and improve team processes.
• Build relationships and support team members.
• Collaborate with colleagues to enhance student experience.

Skills

Strong communication skills

Ability to build relationships

Team management

Collaborative work

Organised and supportive

Job description

Overview

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

We are looking to appoint a supportive, organised and enthusiastic individual who is committed to driving improvements within a team setting. You will be enthusiastic about providing an excellent student experience, being able to provide specialist advice and using your knowledge to review and improve team processes. You will be able to build effective relationships at all levels, offering line management and support to members of the team. You will have excellent communication skills and be able to collaborate with colleagues at all levels.

Please note that due to Home Office visa requirements, this role may only be suitable for first-time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa.

Responsibilities

• Provide specialist advice and use your knowledge to review and improve team processes.
• Build effective relationships at all levels and offer line management and support to members of the team.
• Collaborate with colleagues and maintain excellent communication to contribute to an exceptional student experience.

Qualifications / Attributes

• Supportive, organised, and enthusiastic individual with a commitment to driving improvements within a team setting.
• Ability to provide an excellent student experience and work collaboratively at all levels.
• Strong communication skills and the ability to build relationships and support to team members.

Benefits

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – over 40 days a year
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our campus gym facility
• Personal Development: Access to courses and self-development opportunities including languages and wellbeing therapies
• Access to on-site childcare, shopping discounts and travel schemes
• And much more!