Assistant Store Manager - Rushden Lakes (40 hours - 9 month FTC)

Rituals; Rushden; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading wellness brand in Rushden is looking for an experienced Assistant Store Manager to motivate their team and enhance the customer shopping experience. This role, on a 9-month fixed term contract, involves supporting the Store Manager while fostering a culture of performance and teamwork. The ideal candidate will have prior retail or hospitality experience and strong people management skills.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.

Responsibilities

• Motivate the team and ensure excellent customer service.
• Support the Store Manager in day-to-day business activities.
• Help recruit, hire, and retain a diverse and talented store team.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Motivation

Job description

Overview

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

Role and Expectations

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

This role is a 9 month fixed term contract.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.