Assistant Store Manager (Retail)

Boots; City of Edinburgh; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading UK optician seeks an Assistant Manager in Edinburgh to lead a team, deliver excellent customer service, and manage various store operations. The ideal candidate will have experience in a customer-facing role, a desire to learn, and experience in coaching teams. Competitive benefits include flexible working options, a bonus scheme, and career development opportunities. This role offers a unique chance to shape a career in optometry with a commitment to inclusivity.

Benefits

Discretionary Quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity leave pay

Flexible benefits scheme

Access to counselling and support

Qualifications

• Experience working in a customer-facing role.
• Led or coached a team.
• Experience working in a clinical environment is a plus.

Responsibilities

• Lead and inspire the team for excellent customer service.
• Manage various store operations and clinical activities.
• Complete management tasks including rotas and performance management.

Skills

Customer service

Team leadership

Desire to learn

Job description

About the role

As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store working closely with the Store Manager to create and deliver the commercial plan to help the business to grow and change for the better.

Working across the whole store your days will be full of variety. You will be involved in everything from customer service store operations as well as the clinical activities which include : patient pre-screening dispensing accuracy checks and much more.

You will manage a team with a variety of experience and clinical knowledge providing you with the opportunity to help them develop their knowledge skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas return to work reviews and performance management.

We will support you in completing our industry leading Step into Optics training programme along to help you to develop your clinical knowledge. With leadership training programmes also available we are committed to helping you develop and carve out a career at Boots Opticians.

What you'll need to have

• Experience working in a customer facing role
• Desire to learn
• Led or coached a team

It would be great if you also have

• Experience working in a clinical environment

Our benefits

• Discretionary Quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity / paternity / adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying discounted gym membership life assurance activity passes and more.
• Access to free 24 / 7 counselling and support through TELUS Health our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and lets see whats possible when we change for the better.

Whats next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply your application will be reviewed by our team and we will contact you as soon as we can. If successful we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you including job share and reduced hours. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Keywords

Optometry Optometrist Optom Optician Clinical Glasses Healthcare Health clinician Optom jobs Optical Jobs

Required Experience

Manager

Key Skills

• ASP.NET
• Corporate Sales
• Creative Production
• ABAP
• Field Sales
• Jni

Employment Type

Full Time

Experience

years

Vacancy

1