Assistant Store Manager: Lead Customer-Focused Retail

The Body Shop; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading ethical beauty brand in Greater London is seeking an experienced Assistant Store Manager to support the Store Manager in driving retail excellence and sales results. You will coach the team to deliver exceptional customer service while overseeing both front and back of house operations. The ideal candidate has experience in retail, strong leadership skills, and a passion for beauty products. Flexible working hours are a must, including weekends and holidays.

Qualifications

• Experience in customer service and/or beauty environment with sales targets.
• Knowledge of shop operation processes.
• Demonstrated success in driving sales by leading a team.

Responsibilities

• Coach the team to achieve exceptional customer service standards.
• Oversee store operations front and back of house.
• Help control and meet sales/performance targets.

Skills

Customer service experience

Retail knowledge

Problem-solving

Team leadership

Communication skills

IT skills

Job description

A leading ethical beauty brand in Greater London is seeking an experienced Assistant Store Manager to support the Store Manager in driving retail excellence and sales results. You will coach the team to deliver exceptional customer service while overseeing both front and back of house operations. The ideal candidate has experience in retail, strong leadership skills, and a passion for beauty products. Flexible working hours are a must, including weekends and holidays.