Assistant Store Manager - Ashford Designer Outlet (40 hours)

Rituals; Ashford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent retail company in Ashford seeks an enthusiastic Assistant Store Manager to motivate the team and enhance customer experiences. Responsibilities include supporting the Store Manager, ensuring operational excellence, and maintaining high store standards. Ideal candidates have prior management experience in retail, strong people skills, and a passion for delivering outstanding customer service.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• You are encouraging and able to inspire others.
• Strong focus on customer satisfaction and operational excellence.

Responsibilities

• Motivate and manage a diverse team to achieve store goals.
• Support Store Manager in daily business activities.
• Ensure excellent customer service and efficient operations.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Coaching

Tools

Information Systems

Computer Data Entry

CRM

Job description

As Assistant Store Manager your focus is on motivating your team and giving each customer a meaningful shopping experience. Youre also second-in-command ready to fill in for your Store Manager and take charge when necessary. Above all youre dedicated to driving your stores performance by ensuring excellent customer service effective teamwork and efficient operations every day.

Youll act as a role model for your team and a true ambassador for Rituals. Youll support your Store Manager in creating a culture of trust based on positive and constructive feedback youll help to recruit hire and retain a diverse and talented store team youll coach your team members to help them feel more engaged while achieving their full potential and finally youll serve as your Store Managers right hand by helping them with day-to-day business activities!

This role is based in an outlet environment where were looking for someone who can deliver operational excellence particularly in stock and inventory management while upholding high store standards in a fast-paced high-footfall setting. A strong focus on delivering exceptional customer service is essential.

Qualifications :

High on energy low on ego and with a little bit of humour!

You are one of a kind because your ability to encourage others and reach your stores goals in terms of customer satisfaction and addition as Assistant Store Manager you are inspiring and performance orientated.

On top of that you have :

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g. communication motivation coaching connection and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Remote Work: No

Employment Type: Full-time

Key Skills

Information Systems,Computer Data Entry,ASP.NET,CRM,ACCA,Branding

Experience: years

Vacancy: 1