Assistant Store Manager (22.5 hours per week)

Dogs Trust Company Limited; Christchurch; On-site; GBP 100,000 - 125,000; Part time

Job summary

A charity organization is seeking an Assistant Store Manager to lead a team in a retail environment. Responsibilities include providing excellent customer service, maintaining store presentation, and maximizing sales performance while representing the brand. The ideal candidate will have retail experience and the ability to motivate a team. This part-time role, with a salary of £14,550 per year, offers an opportunity to contribute to animal welfare and community engagement.

Benefits

Benefits included

Qualifications

• Experience in retail with a proven track record.
• Ability to inspire and manage a team effectively.
• Strong customer service orientation.

Responsibilities

• Inspire volunteers to provide excellent customer service.
• Maintain shop presentation through effective merchandising.
• Take ownership of store performance to maximize profits.
• Represent the Dogs Trust brand and collaborate with local rehoming centers.

Skills

Retail experience

Team motivation

Customer service

Commercial awareness

Job description

Assistant Store Manager (22.5 hours per week)

Application Deadline: 27 January 2026

Department: Retail

Employment Type: Permanent - Part Time

Location: Poole

Compensation: £14,550 per year (full time equivalent £24,250 per year) + benefits

Description

Are you an experienced retailer looking for a great place to reach your full potential?

We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop.

What does this role do?

As Assistant Store Manager, you'll:

• inspire a team of volunteers to deliver excellent customer service,
• maintain high levels of shop presentation through effective merchandising,
• take personal ownership for the performance of the store, working to maximise profits where possible,
• be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand.

Interviews for this role are provisionally scheduled for Tuesday 3rd February 2026.

Could this be you?

To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness.

What does this team do?

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.