Assistant Store Manager

Zachary Daniels Recruitment; Willenhall; On-site; GBP 100,000 - 125,000; Full time

Job summary

A premium retail brand in Birmingham is searching for an Assistant Store Manager to enhance customer service and team performance. The role involves leading a team, ensuring high retail standards, and fostering a positive environment. Ideal candidates should have prior experience in retail or hospitality management, along with strong leadership and customer service skills. This position offers up to £27,000 plus bonuses, focusing on growth and career progression.

Qualifications

• Experience in retail or hospitality management.
• Ability to motivate and lead a team.
• Strong customer service skills.

Responsibilities

• Provide interactive customer service.
• Motivate the team to achieve targets.
• Act as a brand ambassador.
• Manage team objectives and personal development.
• Oversee commercial awareness and visual merchandising.
• Ensure retail standards and operational excellence.

Skills

Leadership

Customer service

Team motivation

Commercial awareness

Retail standards

Job description

Assistant Store Manager | Birmingham | Retail | Up to £27,000 plus bonus

Zachary Daniels are exclusively recruiting an Assistant Store Manager for a very customer focused, premium, niche retailer in Birmingham. This fantastic brand offers customers a very energised and engaging level of service and have a loyal following that is growing rapidly.

This is a great role for an existing Manager who is a strong leader and has ideas to drive their store forward. This role is diverse, rewarding and hugely enjoyable; this really is a role that lets you use your retail or hospitality skills and experience.

Responsibilities

• Setting the scene with interactive customer service
• Motivating your team to achieve targets, build relationships and show pride in their role
• Acting as a brand ambassador and role model in positive behaviours and clear communication
• Managing your people to include setting objectives, coaching, personal development plans and appraisals
• Taking ownership over commercial awareness and visual merchandising
• Working with your Store Manager on instilling retail standards, operational excellence in back of house and administration
• As an Assistant Store Manager you will be a credible presence in your store and represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets.

We are looking for an Assistant Store Manager who is keen to progress to higher profile positions, share their experience with their colleagues and can really add value to this growing brand.

BBBH33875