Assistant Store Manager

AgeUK; Hoddesdon; On-site; GBP 125,000 - 150,000; Full time

Job summary

A charity organization is looking for an Assistant Manager in Hoddesdon to support Store Managers and lead staff and volunteers. In this role, you will ensure an exemplary shop experience for customers while managing a diverse team. Ideal candidates should possess strong customer service skills, the ability to delegate effectively, and IT literacy. If you're passionate about retail and making a difference, apply early for this exciting opportunity.

Qualifications

• Ability to work collaboratively and consultatively with the Shop Manager.
• Ability to lift and carry bags of stock up to 10kg's.
• Ability to lead a team of volunteers and staff.
• Ability to delegate and coach staff.
• Excellent customer service skills.
• Ability to manage time under conflicting priorities.
• IT literacy and numeracy skills.

Responsibilities

• Support the Store Manager in all aspects of the business.
• Guide and support the team of Sales Assistants and volunteers.
• Ensure customers receive an exemplary shop experience.

Skills

Collaborative work

Customer service

Team leadership

Time management

Job description

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic Hoddesdon team as an Assistant Manager .

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have :

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have :

The ability to understand and establ...