Assistant Store Manager

Oliver Bonas; Catbrain; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A retail company in Catbrain is looking for an Assistant Store Manager to join their team. You will work closely with the Store Manager, helping motivate your team and maximise sales while providing exceptional customer experiences. The role demands excellent communication and team management skills. Benefits include a generous employee discount, flexible holiday, and access to health programs. This position offers a flexible contract with a fixed number of hours per week, enhancing work-life balance.

Benefits

Employee discount up to 60% off

Flexible holiday - 30 to 35 days depending on service

Annual discretionary bonus scheme

Free access to employee assistance program

Enhanced parental leave

Health Cash Plan or Private Medical

Qualifications

• Experience in team management.
• Exceptional organization skills and natural multi-tasking ability.
• Approachable yet authoritative communication style.

Responsibilities

• Analyse reports to measure success of the store.
• Work with KPIs to evaluate performance and identify development areas.
• Lead by example and guide team members.
• Support store manager with progress meetings and appraisals.
• Develop and support team members' career progression.

Skills

Team management

Written and verbal communication

Commercial awareness

Positivity and vibrancy

Organizational skills

Multi-tasking ability

Empathy

Job description

We are looking for a Assistant Store Manager to join Team OB in our Bristol Cribbs Causeway store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly.

A bit about us ... At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

Responsibilities

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store's performance and identify development areas.
• Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adhere to OB operational standards.

Qualifications

• Have an approachable yet authoritative written and verbal communication style, in keeping with the Oliver Bonas tone of voice.
• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who's kind, helpful and considerate towards customers and team members alike.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who's looking for opportunities to learn more.

Bonas Benefits

• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support
• Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Auto-enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through 360L eLearning platform
• Free refreshments and treats in store