Assistant Shop Manager - Sudbury

Woodgreen Pets Charity; Sudbury; On-site; GBP 5,000; Part time

Job summary

A charitable organization in Sudbury is seeking an Assistant Shop Manager to oversee operations, support a team of volunteers, and maintain high standards of shop presentation. The ideal candidate has supervisory experience in a customer-facing role, strong communication skills, and a passion for sustainability. This part-time role offers a salary of £4,394 per annum with various benefits including annual leave and pension contributions.

Benefits

Pro rata equivalent of 36 days annual leave

Up to 8% employer pension contributions

25% discount in charity shop

Free access to Headspace

Qualifications

• Supervisory experience in a customer facing role.
• Strong communication skills essential for team management.
• Adaptable in changing situations and able to work independently.

Responsibilities

• Take full responsibility in the Shop Manager's absence.
• Maintain high standards of shop presentation.
• Recruit, train, and motivate volunteers.

Skills

Supervisory experience

Strong communication skills

Results driven focus

Job description

Overview

Would you like to support Woodgreen in achieving its goal of helping people and their pets? Do you enjoy working in a busy fast paced environment to maximise sales through high standards of customer service? Joining Woodgreen as part of our dynamic Retail team you will help to raise funds to enable our organisation to support every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. You will be coming into the organisation at an exciting time - did we mention we're proud to be the set for Channel 4's 'The Dog House' award-winning show?

As Assistant Shop Manager at our Sudbury Charity Shop you will work as part of our shop management team as they continue to strive for excellence. The historic town of Sudbury is well known for its charming, historical architecture, and our shop certainly benefits from it! Our store is located inside a beautiful grade II listed building. Inside, we stock plenty of pre-loved ladies' fashion, menswear, children's clothes, books, home accessories and more.

Responsibilities

• Take full responsibility in the Shop Manager's absence, alongside your own designated tasks
• Maintain continual high standards of shop presentation, back of house operations and customer service
• Present and maintain the highest standards of shop and window merchandising and visual layout
• Recruit, train, motivate, manage and support the creation and development of a loyal and engaged team of volunteers
• Ensure maximum stock availability through the processing of donations received in the shop
• Be responsible for compliance, record keeping and cash handling
• Be a brand ambassador for Woodgreen to work with the local community to raise awareness and engagement for our cause

Qualifications / Requirements

• Supervisory experience in a customer facing role
• A commercial and adaptable outlook to new ideas
• A passion for sustainability
• A compassionate approach to developing your team
• An ambitious and enthusiastic attitude
• Strong communication skills
• A results driven focus to ensure the right outcome for your shop
• Adaptable in changing situations and able to work effectively independently

Salary and Benefits

• Salary of £4,394 per annum (equivalent to £13 per hour), 6.5 hours per week on Sundays
• Opportunity to provide cover for holiday or absences for the Shop Management team as needed
• Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) rising to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shop

Other information

Due to the nature of this role there will be an element of manual handling and physical activity involved. You may also be required to work alone from time to time. We are unable to accept applications from anyone under the age of 18.

Please note that this role is subject to pre-employment checks to include an enhanced DBS check. You will also need to have existing Right to Work in the UK as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all. If you would like to apply using a different format, please contact the Recruitment Team for reasonable adjustments.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.