Assistant Service Manager

Key Health; Croydon; On-site; GBP 23,000 - 28,000; Full time

Job summary

A social care provider is looking for an Assistant Service Manager in Chobham, Surrey. The role involves supporting the Service Manager, leading staff, and ensuring high-quality care for adults with learning disabilities. Ideal candidates will have supervisory experience and strong IT skills. This position offers comprehensive training, flexible working arrangements, and career growth opportunities.

Benefits

High quality training and support

Paid enhanced DBS check

Flexible working arrangements

Shopping discounts

Contributory pension scheme

24/7 health and wellbeing support

Qualifications

• Experience working with adults with learning disabilities and behaviours that challenge.
• Experience leading or supervising a team.
• Good IT and business systems skills.

Responsibilities

• Support the Service Manager in leading and developing the staff team.
• Act as Service Manager in their absence.
• Recruit, supervise, and manage staff performance.
• Manage scheduling and training allocation.
• Ensure person-centred planning for clients.

Skills

Experience with adults with learning disabilities

Leadership or supervisory experience

Good IT and business-systems skills

Time management and adaptability

Full UK driving licence

Job description

Job Title : Assistant Service Manager

Location : Chobham, Surrey

Salary : £27,969 per annum (pro rata)

Hours : Full-time (39 hours / week)

Deputy Manager looking for a change? Team Lead wanting more responsibility? Senior Support Worker looking for a step up? This role is for you!

About Us

We are a values-driven social care provider specialising in support for adults with learning disabilities, complex needs, and behaviours that challenge. Our service supports a small number of adults (approx. 5) in a community setting where independence, social inclusion and meaningful lives are actively encouraged.

The Role

We are seeking an enthusiastic and dedicated Assistant Service Manager to join the team and support the Service Manager in leading the service. Key responsibilities include :

• Supporting the Service Manager to lead, develop and motivate the staff team
• Acting as the Service Manager in their absence
• Recruitment, staff supervision, training and performance management
• Rota planning, managing annual leave, sickness and training allocation
• Ensuring person-centred planning and bespoke support for the people living at the service
• Working with management information to inform decisions and drive a solutions-led culture
• Maintaining and embedding policies and procedures; ensuring safe, consistent practice
• Being part of the on‑call / sleep‑in rota, as required

About You

You will be a social care professional who :

• Has experience working with adults with learning disabilities and / or behaviours that challenge
• Has led or supervised a small-to-medium sized team (or willing to train)
• Has good IT and business-systems skills
• Can manage your own time, work under pressure, and adapt to changing circumstances
• Has a full UK driving licence (essential)
• Shares our values of respect, excellence, integrity and pride

What We Offer

• High quality training and support for your ongoing career development
• Paid enhanced DBS check
• Flexible working arrangements
• Shopping discounts via Blue Light Card and other benefits
• Pro-rata annual leave (paid)
• Contributory pension scheme with life assurances
• Free, confidential 24 / 7 health and wellbeing portal and counselling support
• “Recommend a Friend” scheme (earn up to £500)
• Commitment to the Disability Confident Scheme