Assistant Reception Manager - Up to £45,000

COREcruitment; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious private members’ club in London seeks an experienced Assistant Reception Manager to lead the front-of-house team and ensure exceptional service for all members and guests. The role involves overseeing the guest journey, supporting reservations, and training staff. Ideal candidates will have experience in luxury hospitality, strong leadership skills, and a passion for delivering outstanding service.

Qualifications

• Proven experience in a reception or guest services leadership role, ideally in luxury hospitality.
• Genuine passion for delivering exceptional service.
• Comfortable working late nights and flexible hours.

Responsibilities

• Overseeing the members’ journey from initial enquiry through to departure.
• Supporting reservations, seating arrangements, and service flow.
• Assisting with the leadership and training of the front-of-house team.
• Ensuring high standards of professionalism and hospitality.
• Maintaining communication between reception and other departments.

Skills

Leadership

People skills

Attention to detail

Organizational skills

Job description

Overview

We are seeking an experienced and confident Assistant Reception Manager to join a team at the prestigious private members’ club in London. In this guest-facing leadership role, you will work closely with the Reception Manager to ensure seamless service and an exceptional experience for every member and guest. You will support with day-to-day responsibilities while stepping up to lead the team and oversee operations when required.

About you

• Proven experience in a reception or guest services leadership role, ideally within luxury hospitality or members’ clubs.
• Strong people skills with a natural ability to lead, motivate, and inspire a team.
• Highly organised with excellent attention to detail.
• Comfortable working late nights and flexible hours.
• A genuine passion for delivering exceptional service.

Key responsibilities

• Overseeing the members’ journey from initial enquiry through to departure.
• Supporting reservations, seating arrangements, and service flow.
• Assisting the Reception Manager with the leadership, training, and motivation of the front-of-house team.
• Ensuring the highest standards of professionalism and hospitality at all times.
• Maintaining smooth communication between reception, service, and other departments.

Please apply today or send your CV to Kate B OR call 0207 790 2666