Assistant Medical Secretary | York and Scarborough Teaching Hospitals NHS Foundation Trust

York Teaching Hospital NHS Foundation Trust; York and North Yorkshire; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in York is recruiting an Assistant Medical Secretary to join their Secretarial Team. In this role, you will provide support to Medical Secretaries, manage communications with patients and Consultants, and handle administrative tasks. Ideal candidates should have audio-typing skills and a strong understanding of customer relations. The position offers a full-time schedule with comprehensive benefits, including holidays and a relocation package.

Benefits

Access to the NHS Pension Scheme

27 days holiday rising to 33 days

Generous relocation package

Learning and development opportunities

Discounts on various services

Qualifications

• Experience in a busy office environment.
• Ability to manage time and workload effectively.

Responsibilities

• Typing clinical and administrative letters.
• Answering telephone enquiries.
• Dealing with queries from patients, Consultants, and GPs.
• Covering the Medical Secretaries during absences.

Skills

Excellent administration/secretarial skills

Audio-typing experience

Good understanding of customer relations

Good organisational skills

Job description

Overview

We are recruiting for an Assistant Medical Secretary to join the Secretarial Team for 37.5 hours per week within the Cardiology department, based at York Teaching Hospital. You will provide support to the Medical Secretaries and their Consultant Teams.

Responsibilities

• Typing clinical and administrative letters,
• Answering telephone enquiries and dealing with patient queries,
• Dealing with queries from patients, Consultants and GPs,
• Covering the Medical Secretaries during periods of absence,
• Working to support the Consultant Teams and wider department,
• Working unsupervised and communicating with Consultant Surgeons and wider team members on a regular basis.

Qualifications

• Excellent administration/secretarial skills and audio-typing experience/qualifications,
• A good understanding of customer relations,
• Good organisational skills, with the ability to prioritise the demands of a busy office and manage time and workload effectively,
• Ability to deal with queries from patients, Consultants and GPs,

Benefits

• Access to the NHS Pension Scheme, with generous retirement benefits, a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• Generous relocation package of up to 30% of salary (capped at £18k) to support relocation for hard-to-fill positions
• A variety of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7 from the Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• Learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust – Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; we pursue excellence. We welcome applications from everyone and support flexible working where possible. For accessibility inquiries, contact [e-mail].

Armed Forces Friendly Employer – We are Gold Award holders from the Defence Employer Recognition Scheme, supporting Defence personnel in applications for employment.

This advert closes on Tuesday 23 Sep 2025