Assistant Manager - Marylebone - Boutique Eyewear Brand

Zest Business Group Ltd; West End; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading eyewear brand in Marylebone is seeking an Optical Assistant Manager to provide tailored customer experiences, manage orders, and support community engagement. Ideal candidates have optical industry experience and a passion for sustainability. Base salary of up to £32,000 plus bonuses and employee benefits are included.

Benefits

Base salary up to £32,000

Bonus structure based on sales targets

Discounts for family and friends

Team-building days

Qualifications

• Proven track record working within the optical industry.
• A passion for sustainability and ethical business practices.
• Strong communication skills, both written and spoken.

Responsibilities

• Assist customers in selecting frames and lenses.
• Take accurate optical measurements.
• Handle customer queries via email, phone, and in-store.

Skills

Customer service

Optical measurements

Communication skills

Stock management

Job description

Overview

Zest Optical is supporting a British eyewear brand in their search for an Optical Assistant Manager to join their boutique in Marylebone.

This is a unique opportunity to become part of a brand at the forefront of sustainability within the eyewear industry. Combining exceptional design, high-quality materials, and expert craftsmanship, they create a truly special range of products—all offered within a setting like no other.

The Role

As an Optical Assistant Manager, you will play a key role in delivering a tailored, first-class experience to every customer. You will guide them through the eyewear selection process, manage orders, and help nurture the brand's loyal community of wearers.

Key Responsibilities

• Assist customers in selecting frames and lenses that complement their style and prescription needs.
• Take accurate optical measurements with care and precision.
• Handle customer queries via email, phone, and in-store visits.
• Manage the customer database and support marketing outreach efforts.
• Assist with stock management, merchandising, and store administration.
• Oversee store opening/closing procedures.

About You

• A proven track record working within the optical industry.
• A passion for sustainability and ethical business practices.
• A growth mindset with a keen willingness to learn.
• Strong communication skills, both written and spoken.

The Benefits

• Base salary up to £32,000.
• Bonus structure based on sales targets.
• A pair of spectacles & sunglasses, plus discounts for family and friends.
• Team-building days.

This is a fantastic opportunity to join a forward-thinking brand that is making a real impact in the eyewear industry.

To find out more, please send your CV by clicking the 'apply' link, and the team will be in touch to discuss the opportunity in more detail.