Assistant Manager Mallards Cafe

Pedalabikeaway; Forest of Dean; On-site; GBP 25,000 - 27,000; Full time

Job summary

A café in the Forest of Dean is looking for an Assistant Manager to lead daily operations and provide exceptional customer service. This role involves supervising staff and ensuring a welcoming cafe environment. Ideal candidates will have experience in hospitality and a passion for food and coffee. The position offers a competitive salary, benefits including free lunch, discounts, and a supportive work atmosphere.

Benefits

Competitive salary

Massive discount on bike parts and bikes

Opportunity to ride bikes after work

Free coffee and other café perks

Cost price bike from Whyte bikes

Private healthcare

Pension

Extra holiday days after 3 years

Training and development

Qualifications

• Experience in a customer-facing hospitality role.
• Experience supervising staff.

Responsibilities

• Deliver high-quality customer service for cafe guests, including dog owners.
• Own the cafe look and feel and oversee daily operations.
• Supervise staff and support delivery of service standards.

Skills

Customer service

Supervising staff

Job description

Overview

Assistant Manager Mallards Cafe – Full Time 40 hours a week. Includes regular weekend and bank holiday work. Will consider Part time and job share, but must be able to work weekends. Salary £25-27k P.A depending on experience. We’re a small team of passionate cyclists and food lovers running the cafe at one of most beautiful spots in the Forest of Dean.

We are looking for a coffee-loving food geek, that loves all things food and drink, but most importantly can deliver amazing service for our customers and their dogs!

You’ll have experience of working in a customer facing hospitality role with experience of supervising staff. You’ll own the look and the feel of the cafe operation, and be responsible for seeing it through the customers eyes, and ensuring it runs smoothly and efficiently through the day.

Responsibilities

• Deliver high-quality customer service for cafe guests, including dog owners, ensuring a welcoming and efficient experience.
• Own the cafe look and feel and oversee daily operations to run smoothly from opening to close.
• Supervise staff and support delivery of service standards.

Qualifications / Experience

• Experience in a customer-facing hospitality role.
• Experience supervising staff.

Benefits

• Competitive salary (£25-27k P.A depending on experience).
• Massive discount on bike parts and bikes.
• Opportunity to ride bikes from the doorstep after work.
• Free coffee and other café perks.
• Cost price bike from Whyte bikes with Cycle to Work scheme option.
• Free lunch on every shift, private healthcare, pension, extra holiday days after 3 years, and training and development.

OUR HIRING PROCESS

You find or get sent this ad

You read the ad

It piques your interest and gets you stoked about making great coffee

You tell us you’re interested and how rad it would be to work for us

You come meet the team and verify all the truths about us and you

You get hired and tell everyone how amazing life now is.

HOW TO APPLY

Email your cv and cover note to [e-mail] outlining why you think you’d be great at the role

Closing date for applications - 19th September 2025

WHY WORK AT PEDALABIKEAWAY?

We offer a competitive hourly rate/salary, free lunch on every shift and amazing discounts in both shop and café. You’ll also qualify for a cost price bike from Whyte bikes, with a Cycle to Work scheme option.

Extras: extra holiday days after 3 years, private healthcare, pension and lots of training and development.