Assistant Manager - Ellesmere Port

Zizzi Ristorante; Ellesmere Port; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known Italian restaurant chain in Ellesmere Port is seeking an Assistant Manager to lead shifts in the absence of the General Manager. You will be responsible for coaching the team, ensuring high standards of customer service and food quality, and supporting financial targets. The ideal candidate should have leadership experience, a passion for Italian cuisine, and a drive to uphold the restaurant's values. Competitive salary starting from £30,880 plus benefits including discounts and development opportunities.

Benefits

50% discount at Zizzi & ASK Italian

Free & discounted menu on shift

Generous tronc system

Wagestream for instant access to wages

Discounts on cinema tickets and travel

Employee Assistance Programme

28 days holiday

Career development opportunities

Company pension contributions

Qualifications

• Experience in a leadership role, preferably in the hospitality sector.
• Ability to manage a team effectively and ensure high standards.
• Strong communication and coaching skills.

Responsibilities

• Run shifts when the General Manager is absent.
• Coach the team on the Zizzi customer service journey.
• Ensure quality of food and restaurant presentation.
• Support the General Manager in achieving financial targets.
• Uphold Zizzi Values in daily operations.

Skills

Team management

Customer service

Leadership

Financial awareness

Passion for Italian food

Job description

Zizzi Assistant Managers have a big role to play. Here's a taster:

• When the General Manager is away, you're in charge. Running shifts, managing the team, giving great feedback and ensuring your team bring our culture and values to life.
• Live and breathe the key ingredients of the Zizzi customer service journey and coach your team to do the same.
• Become an expert, as well as being hugely passionate about our menu. Italian food is at the heart of what we do, and you'll ensure that only perfect plates of food leave your kitchen.
• Support the General Manager to make sure you smash your financial targets, and monitor business performance.
• Take responsibility for making sure the restaurant is always looking fabulous.

And you do all that through our Zizzi Values - it’s what matters to us. Growth – You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world. Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves, whoever they are. Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more. Togetherness – You want to be part of more. We always have each other’s backs, embracing the challenges as much as the great times. Fun – You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously.

Assistant Manager starting from £30,880 per annum plus tronc and benefits. As Assistant Manager you will help the general manager to organise, plan and run the business. Helping to co‑ordinate day to day responsibilities. You will be a great leader, aiding in team development and be passionate about your role.

What you’ll get:

• Treat yourself and your friends with 50% Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Get rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
• Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
• Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
• Time for a break with 28 days holiday (pro rata)
• Plenty of opportunity to develop and progress your career if that’s what you want
• Plan for the future with Company pension contributions