Assistant Manager

Your Trust; Middleton; On-site; GBP 29,000 - 33,000; Full time

Job summary

A community charity organization in Middleton is seeking an Assistant Manager to oversee operations and provide exceptional customer service. Ideal candidates will have qualifications in relevant subjects and supervisory experience in sports or leisure environments. The role involves mentoring a team, coordinating events, and maintaining health and safety standards while fostering inclusive community engagement. Competitive salary offers between £29,094 and £32,591 per annum depending on experience.

Qualifications

• Qualified to Level 2/3 or equivalent in a relevant subject.
• Experience in supervisory roles in sports or leisure environments.
• Ability to promote sports and leisure related products.

Responsibilities

• Oversee day-to-day operations and performance of the Centre.
• Ensure exceptional customer service and health and safety standards.
• Mentor, motivate, and develop a team to achieve targets.

Skills

Leadership

Customer Service

Time Management

Interpersonal Skills

Communication

Education

Level 2/3 qualification in relevant subject

Pool Plant Operators Certificate

IOSH Working certificate

NPLQ 10th Edition

Job description

Job Advert

When you join Your Trust as an Assistant Manager you will be part of a charity based across Rochdale that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.

What’s in it for me?

• Salary: Band 4, £29,094 - £32,591 per annum (pro-rate for part time hours)
• Hours: 37 hours per week

What will my role be as an Assistant Manager?

The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes overseeing and running the day‑to‑day operations and performance of the Centre including fitness, children’s activities and programming of facilities as well as ensuring exceptional customer service and health and safety standards.

What do I need to have?

• Qualified to Level 2/3 or equivalent in a relevant subject
• Supervisory or Team Leader experience in a sport or leisure environment including mentoring, motivating and coaching
• Experience of working in a customer facing, target driven environment with a proven record of achieving results
• Hold Pool Plant Operators Certificate or demonstrate commitment and ability to achieve within 3-6 months
• Hold IOSH Working or demonstrate commitment and ability to achieve within 3-6 months
• Knowledge of a range of sports and leisure related products and services and demonstrable confidence in promoting these
• Hold NPLQ 10th Edition or demonstrate commitment and ability to achieve within 3-6 months
• Ability to train, develop, mentor and supervise a team of people including setting targets and motivating staff to achieve
• Ability to co-ordinate tasks to deliver activities and events smoothly
• Proven ability to develop positive relationships with stakeholders, partners and members of the public including effective management of compliments and complaints
• Excellent communication; both oral and written and excellent interpersonal skills
• Excellent time management skills

As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.

If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.

If you have any queries please call 01706 926215.

All applications must be made using the Your Trust Online Application Form as we do not accept CVs.

All positions are subject to a DBS Check appropriate to the role.