Assistant Manager

Lass O'Richmond Hill; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular food pub in Greater London seeks an Assistant Manager to lead their team in delivering excellent customer service. The role involves training team members and contributing to a warm and welcoming atmosphere for guests. The ideal candidate should have a genuine passion for the hospitality industry and be motivated to develop their career. This position offers several perks including discounts and access to training programs.

Benefits

Access to Career Pathway

20% discount in all Young's Pubs

28 Days holiday per year

Company Pension Scheme

Free Meals

Qualifications

• Motivated & experienced in hospitality.
• Genuine passion for customer service.
• Committed to career in hospitality.

Responsibilities

• Lead and manage the team in a food-focused environment.
• Deliver exceptional service to guests.
• Train team members to ensure exceptional customer experiences.

Skills

Exceptional customer service

Team management

Proactive approach

Job description

Assistant Manager

Join our team at a food-focused pub located proudly atop Richmond Hill, known for being the destination spot for all occasions. We specialize in creating sensational dishes that highlight seasonality, provenance, and top-quality, hand-picked ingredients. Our menu offers the finest British classics, delicious seasonal specials, and exceptional Sunday roasts.

With parking facilities and a prime location just a stone's throw from Richmond Park, our pub is a favorite for locals and visitors alike—especially those with four-legged friends. We're the perfect pitstop after a leisurely walk in the park.

Landlord Chris and his team are passionate about delivering exceptional service, and we’re looking for enthusiastic individuals to join our team and help us continue providing a warm, welcoming experience for our guests.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.