Assistant Manager

Pets Corner UK; Great Harwood; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pet retail company in Great Harwood is seeking an Assistant Manager dedicated to delivering exceptional customer service and maximizing sales. This role involves leading a team, training staff, and maintaining high standards in store operations. Ideal candidates should have a strong focus on teamwork, a genuine passion for animals, and excellent communication skills. The position offers extensive training and a supportive work environment, as well as competitive staff discounts on products.

Benefits

35% staff discount on accessories

25% discount on food

20% discount in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Qualifications

• Genuine interest in the Pets Corner vision, products, and values.
• Ability to lead and motivate others effectively.
• Excellent communication skills to engage with customers.

Responsibilities

• Deliver exceptional customer service at all times.
• Maximize sales and performance through improvements.
• Train and develop team members using the Pets Corner Curriculum.

Skills

Customer service

Team leadership

Communication

Sales maximization

Relationship building

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of an Assistant Manager

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of an Assistant Manager

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming an Assistant Manager with Pets Corner

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.