Assistant Manager

the fragrance shop; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail chain specializing in fragrances is looking for an enthusiastic Assistant Manager to support store operations in York. This part-time role consists of 30 hours per week with a pay range of £11.07-£12.45 per hour. Candidates should have previous retail management experience, strong communication skills, and a passion for customer service. The position includes training team members and ensuring an enjoyable shopping experience for customers.

Benefits

Employee discount

Qualifications

• Experience in retail management is required.
• Strong interpersonal skills essential.
• Ability to work flexible hours.

Responsibilities

• Support the Store Manager in achieving retail targets.
• Open and close the store safely.
• Train and empower team members for excellent customer service.

Skills

Retail management experience

Strong communication skills

Customer service focused

Natural sales ability

Tools

POS system

Job description

Overview

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Assistant Manager to join our team. This permanent, part-time role is 30 hours per week, with a salary of £11.07-£12.45 per hour. Benefits include an employee discount. Location: York - Monk Cross Drive.

Responsibilities

• Supporting your Store Manager with the achievement of retail store targets
• Open and close the store and ensure that the store trades safely and legally during those times
• Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service
• Deliver sales through friendly and efficient customer service
• Take a lead role in resolving customer questions and queries
• Follow guidelines to ensure that all products are presented/displayed to their best advantage
• Ensure that all products are correctly coded, priced and that POS is used accurately
• Ensure customers have a fun and enjoyable shopping experience
• Effectively match the correct fragrance to the customer’s needs
• Assist customers with queries using product knowledge
• Actively promote the company and the role in the local marketplace
• Continue to develop self and role by studying relevant training materials and store information
• Process transactions at the till point
• Assist with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ensure the store looks presentable and inviting to customers

About You

• Previous retail management experience
• Confidence and personality
• Enjoy talking to people and approaching customers
• Fully flexible
• Adaptable with a ‘can do’ attitude
• Strong communication and interpersonal skills
• Customer service focused
• Demonstrate a natural sales ability
• Be passionate about retail and fashion
• Be enthusiastic and results driven
• Enjoy working as part of a team
• Ability to operate a POS system

CV can be dropped into store or sent via email to [e-mail]

Due to the high volume of applications that we receive, we are regrettably not able to respond to every applicant. If you have not heard from us within two weeks of your application, please assume that you have not been successful on this occasion.