Assistant Manager

Maltsters' Arms Hotel (93145); Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local pub team is seeking an Assistant Manager to lead and motivate staff, ensuring exceptional service while supporting the General Manager. The role offers a performance-related bonus and various employee benefits, promoting career progression within the company. Ideal candidates will have prior experience in a similar role and a passion for the hospitality industry.

Benefits

Performance related bonus

30% off at all pubs, restaurants, and hotels

Flexible hours

Access to training and development programs

Support for financial and emotional wellbeing

Qualifications

• Experience in a like-for-like Assistant/Deputy Manager role.
• Strong leadership skills to motivate and inspire a team.
• Ability to support the GM in achieving financial and business KPIs.

Responsibilities

• Supporting the GM in operational duties.
• Inspiring and motivating the pub team every shift.
• Ensuring successful operation of the pub when deputising.

Skills

Leadership

Motivation

Operational Management

Customer Service

Job description

Overview

We’re on the lookout for a new Assistant Manager to join our team!

Be there for the ordinary, and the extra ordinary moments. Pride yourself in leading and motivating a pub team that contributes to local communities – creating endless moments of joy.

Responsibilities

As an Assistant Manager you’ll: Be part of the pub management team, stepping up when the General Manager isn’t around. With a passion for leading and motivating others, you’ll lead from the front to create memorable experiences that gets our guests coming back for more.

• Support the GM in achieving financial and business KPI’s
• Inspire and motivateyour pub team on every shift
• Be passionateabout doing the right thing for your team and guests
• Be accountable for the successful operation of the pub when deputising for the GM
• Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded environment

What comes next is up to you

What comes next is up to you: If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role - running your own pub team!

What you get from us

What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• A performance related bonus
• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Flexible and part time hours available to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Scope to build your career and progress through our Management Development training - including access to our award winning, innovative app-based training platform
• A friendly and lively environment, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional wellbeing support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.