Assistant Manager

Ernest Jones; Blackburn; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading jewellery retailer in Blackburn is seeking an enthusiastic Assistant Manager for temporary maternity cover. In this role, you will support the Store Manager by promoting a customer-first culture and achieving sales targets. You will lead by example, coaching your team while managing store operations in the absence of the Store Manager. Passion for jewellery and excellent customer service skills are essential to guide clients in selecting the perfect piece for special occasions.

Qualifications

• Experience in retail management, preferably in jewellery or luxury goods.
• Strong customer service skills and ability to lead a team.
• Proficient in sales techniques and achieving targets.

Responsibilities

• Support the Store Manager in achieving sales targets.
• Lead the team in the absence of the Store Manager.
• Build relationships with customers to guide their purchases.

Skills

Customer-first approach

Sales management

Leadership

Coaching

Job description

Job Description

Our Assistant Managers continuously strive for customer-first excellence in our stores! CELEBRATE LIFE & EXPRESS LOVE Assistant Manager - Ernest Jones - Temporary- Maternity Cover

As Assistant Store Manager here at Ernest Jones you’ll join the team in a store within the local area. You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture in‑store, building and inspiring a strong customer‑first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role‑modeling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly. At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath‑taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something sp...