Assistant Housekeeping Manager - The Met Hotel Leeds

Rbh Hospitality Management; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company in Leeds is seeking a Senior Housekeeper to support the Head Housekeeper. The role involves leading a team to maintain high standards of cleanliness, conducting inspections, and managing inventory. Ideal candidates will have senior housekeeping experience, strong leadership skills, and a proactive approach. This position offers competitive salary and various benefits.

Benefits

Discounted hotel room rates

Employee Assistance Programme

Social and wellness events

Qualifications

• Previous experience in a senior housekeeping role within a hotel is essential.
• Proven ability to lead a diverse team.
• Strong communication and decision-making skills.

Responsibilities

• Support the Head Housekeeper in managing the department.
• Lead the team to deliver exceptional cleanliness.
• Conduct inspections of rooms and public areas.

Skills

Leadership

Team motivation

Communication

Problem-solving

Reliability

Job description

Overview

You\'ll be the right hand to our Head Housekeeper, playing a crucial role in the daily operation and success of the housekeeping department. From leading the team on shift to ensuring every guest experience is seamless, you\'ll help create a place that feels as good as it looks.

Responsibilities

• Support and collaborate closely with the Head Housekeeper in managing the housekeeping department
• Lead and motivate the team to deliver exceptional cleanliness and guest service throughout the hotel
• Conduct regular inspections of rooms and public areas to ensure standards are met and exceeded
• Be ready to step in wherever needed - whether it\'s resolving a guest issue, assisting the team, or handling unexpected challenges
• Oversee training and ongoing development of housekeeping staff to build a high-performing, confident team
• Manage stock levels, inventory, and supplies, to ensure smooth day-to-day operations
• Liaise with maintenance, front office, and other departments to ensure a seamless guest journey
• Spot issues before they become problems - whether that\'s stock levels, staffing needs, or a squeaky door hinge
• Be a role model for pride, professionalism, and positivity - your team will follow your lead

Qualifications

• Previous experience in a senior housekeeping role within a hotel is essential
• Proven ability to lead, support, and get the best from a diverse team
• A passion for high standards, cleanliness, and the guest experience
• Strong communication, organisation, and decision-making skills
• A calm, solutions-focused approach to challenges and busy shifts
• A hands-on attitude - you\'re not afraid to roll up your sleeves
• Reliability, flexibility, and a sense of humour - we work hard, but we enjoy it too

About the role and opportunities

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey...

Benefits

• Be part of a passionate, welcoming team that\'s ready to make a real impact
• Work in a stylish, dynamic hotel that\'s redefining what hospitality looks like in Leeds
• Full training and development with clear progression opportunities
• A supportive, positive environment where your efforts are valued
• Competitive salary and benefits, plus the chance to be part of something exciting as The Met steps into its next chapter
• Discounted hotel room rates for you and your friends & family
• An additional day\'s leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year
• And much more!