Assistant General Manager

Escape Hunt; Sheffield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading entertainment organization in Sheffield is looking for a passionate Assistant General Manager. This role involves supporting the General Manager and fostering a fun, engaging atmosphere for both guests and staff. Ideal candidates will have strong leadership skills, enjoy training teams, and have a keen eye for sales opportunities. The company values personal development and offers competitive benefits, including a birthday day off and pension contributions.

Benefits

Birthday day off

Personal development plan

Up to 5% pension contributions

Employee Assistance Programme

Qualifications

• Proven ability to inspire and lead teams in a fun environment.
• Passion for training and developing team members.
• Strong understanding of financial management and labor controls.

Responsibilities

• Support the General Manager in daily operations.
• Foster a fun and engaging environment for guests and staff.
• Ensure compliance and keep administrative tasks up to date.
• Identify sales opportunities to maximize revenue.

Skills

Leadership by example

Guest journey engagement

Team training and coaching

Compliance and administrative skills

Financial management

Sales opportunity identification

Brand awareness building

Job description

Unleash the Adventure at Escape Hunt!

Are you ready to step into the Wild West, wander through the whimsical world of Alice in Wonderland, set sail with a band of pirates, explore the legendary city of Atlantis, and dive into the wonders of virtual reality?

Escape Hunt is seeking a passionate and dynamic Assistant General Manager who can help bring these extraordinary destinations to life alongside our General Manager and exceptional team.

As an Assistant General Manager at Escape Hunt, you'll be the crucial support system that ensures every escape room experience is filled with joy, excitement, and laughter. Your role is to foster an environment where fun thrives, both for the guests and your team members.

At the end of the day, we are all about building lasting memories!

ABOUT YOU!

• You lead by example - You inspire a sense of adventure and confidence in your teams.
• You love embracing the guest journey and have fun at the heart of everything you do!
• You thrive when it comes to training your teams and your ability to coach is next level.
• Of course you’ll naturally be a secret compliance geek and love keeping all admin up to date.
• You are meticulous with your financials and understand labour controls.
• You have a keen eye for sales opportunities and don’t like to leave money on the table.
• Building connections is where you standout, you understand the importance of meeting with venues and businesses around you to create strong brand awareness!

WHY JOIN US?!

• We’ll pay for your birthday day off.
• We’ll give you a clear personal development plan for you to be promoted to your dream role – with or without us.
• We’ll match up to 5% pension contributions.
• Access to our Employee Assistance Programme including 24 / 7 access to free, confidential and specialist mental health / wellbeing support.

WHO ARE WE?

Escape Hunt is not just a place of work—it's a world of adventure where fun takes centre stage. We're a vibrant and inclusive community that celebrates laughter, creativity, and personal growth.

With over 50 locations across 27 countries (and we aren't stopping there!) we proudly hold the title of global leader in experiential entertainment, offering 250 of the most thrilling escape room games, each one taking you on a voyage to distant lands!