Assistant Events Operations Manager

Hyatt Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in London seeks an Assistant Events Operations Manager to deliver memorable event concepts and ensure guest satisfaction. Key responsibilities include supervising daily operations, mentoring staff, and collaborating with various teams. Ideal candidates should have strong organizational skills and a passion for creating unforgettable experiences. Join us and become part of a team that values diversity, inclusion, and personal growth!

Benefits

12 complimentary nights at Hyatt Hotels

Discounted hotel stays for family and friends

Free meals on duty

Life Insurance

50% food and beverage discount

Complimentary business attire laundering

Headspace membership

Continuous learning and development opportunities

Qualifications

• Motivated and detail-oriented events specialist.
• Excellent organizational skills.
• Hands-on approach to creating memorable experiences.

Responsibilities

• Deliver the events concept and maintain operations as per the Events Manager.
• Supervise the daily functioning of colleagues.
• Maximize guest satisfaction by collaborating with other teams.
• Conduct briefings and liaise with the Head Chef and Food and Beverage Department Heads.
• Identify training needs and support Talent Development.
• Develop formal training plans and conduct on-the-job training.
• Mentor and coach colleagues for engagement and motivation.
• Recruit future talent and manage team performance.

Skills

Organizational skills

Adaptability

Event planning

Mentorship

Job description

Overview

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Just some of the benefits you will enjoy as an Assistant Events Operations Manager

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
• Free meals on duty
• Life Insurance
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

What you will do as an Assistant Events Operations Manager

• Accountable for delivering the events concept, ensuring every aspect of the events operation stays true to this concept as advised by the Events Manager
• Responsible for supervising the day to day functioning of all colleagues
• Accountable to work with other teams to maximise guest satisfaction
• Responsible to conduct briefings and maintaining liaison with the Head Chef and other Food and Beverage Department Heads
• Responsible to review and improve performance through identifying training needs and supporting Talent Development Trainer
• Responsible to assist in developing formal training plans and carrying out on-the-job training sessions for colleagues
• Accountable to mentor and coach colleagues, ensuring maximum engagement and motivation
• Accountable to recruit future talent and manage performance of the team

About you

A motivated and detail-oriented events specialist with a passion for creating memorable experiences. Brings excellent organizational skills, adaptability, and a hands-on approach to every event.

About Hyatt Regency London - The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps

Next Steps: Apply today for Assistant Events Operations Manager and start your journey with Hyatt Hotels!

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