Assistant Care Manager

Housing 21; Lydiard Millicent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider is seeking an Assistant Care Manager in Lydiard Millicent to manage a care team and ensure high-quality support for residents. Responsibilities include conducting resident assessments, managing staff performance, and contributing to quality assurance while maintaining strong relationships within the team. Ideal candidates will have experience in the care industry and a positive, collaborative attitude. This role offers competitive benefits and opportunities for professional growth.

Benefits

Occupational sick pay

Maternity and paternity pay

Blue Light Card

Training pathway to higher roles

Qualifications

• First-hand experience in the care industry is essential.
• Ability to organise employee rotas and develop care plans.
• Strong interpersonal skills to work with residents and staff.

Responsibilities

• Carry out assessments of new or existing residents.
• Manage the performance of care employees.
• Support the Management Team with team management.
• Contribute to the quality assurance system.
• Prepare rotas in line with commissioned care hours.
• Act as the responsible person in the absence of the Registered Manager.

Skills

Understanding CQC regulations

Positive attitude

Team collaboration

Job description

Overview

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. As an Assistant Care Manager with Housing 21, you will provide high‑quality and compliant care to our residents and help to manage the team that is based on site 24/7.

Will work with the same residents and colleagues every day, building strong relationships, and ensure that care packages are tailored to individual needs while maintaining a consistent, excellent standard of service.

Responsibilities

• Carrying out assessments of new or existing residents, ensuring all allocated residents have a comprehensive care plan in place
• Being responsible for the management and performance of care employees by providing induction, line management, supervision and support to a defined number of Care Workers
• Supporting the Management Team with all aspects of team management including recruitment, employee induction, training, disciplinary procedures and sickness absence
• Contributing to the service's quality assurance system by auditing, conducting observations and responding to residents' feedback
• Preparing rotas in line with commissioned care hours
• Acting as the responsible person for the safe running of the care service in the absence of the Registered Manager

Qualifications & Requirements

First‑hand experience in the care industry is essential. You must understand CQC regulations, organise employee rotas and develop care plans in line with people's needs and preferences. Equally important is a positive attitude and the ability to work well with others. At Housing 21 we don’t just administer care – we genuinely care.

Why Join Us?

• Occupational sick pay, maternity and paternity pay
• Blue Light Card for all Extra Care employees
• Organisation holds Investors in People Platinum standard
• Rated the UK’s third best place to work in 2024 by Glassdoor
• Dedicated learning pathway through our Extra Care Academy, potentially leading to roles with salaries up to £50,000

If you’re looking for a management role that recognises your care experience and offers rewarding opportunities, or if you want to advance your career without losing contact with the residents you support, then apply now. We are committed to investing in our people and supporting your professional growth, while you make a direct difference to residents’ lives.