Assistant Cafe Manager

Compass Group UK & Ireland; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading catering company in Edinburgh is seeking an Assistant Cafe Manager to oversee food service operations. You will ensure exceptional customer service and support team management. Ideal candidates have prior experience and strong communication skills. This full-time role offers opportunities for career advancement and comprehensive training in a supportive environment.

Benefits

Great operational training

Life assurance scheme

Personal development opportunities

Wellbeing strategy

Social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Passionate about exceptional customer service.
• Previous experience in a similar role is required.
• Experience managing teams is essential.
• Excellent communication and organisational skills are needed.
• Ambitious and motivated individual focusing on upskilling.

Responsibilities

• Liaise between the team and manager to exceed expectations.
• Motivate the team to keep everyone on task.
• Assist the manager with managing inventories and budgets.
• Manage tills and process payments.
• Support and train teams to excel in their roles.
• Assist with paperwork as necessary.
• Represent the brand positively.

Skills

Customer service passion

Team management experience

Communication skills

Organisational skills

Job description

Job Introduction

We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Inspire on a full time basis, contracted to 40 hours per week.

As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Your key responsibilities will include:

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Assistant Cafe Manager will:

• Be passionate about exceptional customer service
• Have previous experience in a similar role
• Have experience managing teams
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

  Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

  • Great operational training and development
  • Life assurance scheme
  • Personal Development and Training opportunities - We are passionate about our growing team
  • A great wellbeing strategy - including access to our Employee Assistance Programme
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Access to some great high street discount vouchers

  CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!