Assistant Branch Manager (Kendal)

Highbourne Group; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home improvement company is seeking an Assistant Branch Manager in Kendal to support daily operations and drive sales. The role involves managing branch resources, meeting sales targets, and fostering customer relationships. Ideal candidates should possess sales acumen, excellent communication skills, and a proactive approach to business growth. The company values diversity and offers various benefits including flexible working options and a commitment to employee well-being.

Benefits

Bonus Discounts

Life assurance

Flexible working options

Mental Health First Aiders program

Complete induction and growth opportunities

Qualifications

• Experience in a sales role is preferable.
• Ability to build rapport with customers.
• Committed to integrity and honesty.

Responsibilities

• Manage the team in the absence of the Branch Manager.
• Assist the Branch Manager in meeting sales targets.
• Manage branch purchasing and stock control.
• Maximise margin and net profit.
• Ensure safety in the workplace.
• Build and maintain trade and retail relationships.

Skills

Tenacity and resilience

Pro‑active sales approach

Customer relationship management

Excellent communication skills

Self‑motivated

Ability to interpret financial information

Job description

Title: Assistant Branch Manager (Kendal)

Location: Kendal, Cumbria, North West, LA9 7EN, UK

Company: City Plumbing #GoWithYourFlow

Come and join us as a results‑driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.

The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!

Key Responsibilities

• Effective management of the team and resource in the absence of the Branch Manager
• Assisting the Branch Manager to profitably meet and exceed the branch sales targets
• Managing the sales office, branch purchasing and stock control
• Maximising margin and net profit
• Keeping everyone safe
• Build and maintain relationships with new and existing trade and retail customers
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important

You:

As an Assistant Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Skills and competencies

• Tenacity and resilience
• A pro‑active approach to sales, with a strong desire and ability to win and grow new business
• Experience of customer relationship management and developing a true partnership approach
• Excellent communication skills
• Self‑confident and self‑motivated, with the ability to work on own initiative or as part of a wider team
• Ability to interpret basic financial and statistical information

Dont meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they dont have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesnt completely match - apply anyway. You could be just the person we're looking for!

Benefits

Package and Cultural Environment:

Bonus Discounts, savings and cash back at numerous retailers

Life assurance

Extended family policy including maternity, paternity, additional annual leave and more

Mental Health First Aiders and Employee Assistance Programme, we look out for each other

Complete induction and a company that lets you grow and encourages development

Financial education and loans

Flexible working options

A business striving to create an environment of inclusion so everyone can be their true self

And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.