Assistant Branch Manager

GSF Car Parts LTD; Daimler Green; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive parts distributor in the UK seeks an Assistant Branch Manager to support the branch team in achieving sales targets and ensuring exceptional customer service. Responsibilities include leading the Sales Advisor team, facilitating daily communications, and maintaining high service standards. Ideal candidates will have leadership experience in a sales-driven environment and the ability to inspire and motivate. The role offers competitive benefits, including performance bonuses and career progression opportunities.

Benefits

Performance-based bonus

20 days annual leave plus bank holidays

Free flu vaccine

Health & wellbeing tools

Life assurance scheme

Discounts from major retailers

Paid time off to volunteer

Training and development opportunities

Qualifications

• Experience in a sales-driven environment.
• Ability to manage and motivate a diverse team.
• Focus on delivering high standards of service.

Responsibilities

• Lead the Sales Advisor team to boost branch sales.
• Communicate daily with the team regarding performance.
• Ensure excellent customer service delivery.

Skills

Team management

Sales driven

Excellent customer service

Interpersonal skills

Leadership

Tools

MAM

Allicat

Job description

Overview

At GSF Car Parts, our Assistant Branch Manager's passion to support the branch team and assist the Branch Manager with day-to-day duties is paramount. As the Assistant Branch Manager, you will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships and hitting monthly sales targets. You will be proactive and positive towards branch and Company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.

Responsibilities

• Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily


• Measure and Manage Sales Advisors against their KPI's


• Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren't being met


• Recognise excellence with constructive feedback and use positive communication to engage the team


• Engage the team to believe in achieving branch goals and challenge any disruptive behaviour


• Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date


• Ensure our team delivers a solution where we have not met customer service requirements


• Instil a solution based customer service mentality

Working hours: 45 (average) hours Monday to Friday, including alternate Saturday working. The ideal Assistant Branch Manager will have experience of working in a strong, sales, target driven environment, providing excellent customer service.

What you\'ll need to succeed

• Display qualities to manage and motivate a diverse team


• Driven to achieve


• Able to set high standards of work and appearance


• Be focused on delivering excellent customer service


• Confident and capable of leading by example


• Good interpersonal and leadership skills


• Ideally have experience of P&L Management, commercial management exposure


• Previous use of MAM or Allicat is desirable


• Automotive knowledge would be helpful, but isn\u2019t essential

About GSF Car Parts

GSF Car Parts is one of the UK\'s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\'s national garage programme, Servicesure.

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What we\'ll offer

Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that\'s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

• Opportunity to earn a performance based bonus as part of this role


• 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served


• Free flu vaccine


• Health & wellbeing tools


• Free support from pension experts


• Life assurance scheme


• Discounts from 100\'s of household names including Asda, Nike & John Lewis


• A suite of financial wellbeing products including advances and savings schemes


• Paid time off to volunteer


• Training qualifications and career progression opportunities