Asset Management Operational Lead

Carter Jonas; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A national property management firm seeks an experienced Operational Lead to enhance the delivery of asset management services. The role involves collaborating with management, ensuring compliance, managing client relationships, and developing new business. Candidates must be MRICS qualified with strong property management experience. Travel is required as part of this national role, and a competitive salary package with flexible benefits is offered.

Benefits

Competitive salary

Flexible benefits package

Health cash plans

Cycle to work scheme

Qualifications

• MRICS qualified with significant experience in property and asset management.
• Proven track record of managing multiple portfolios across different sites.
• Strong ability to identify new opportunities and contribute to business growth.

Responsibilities

• Collaborate with Heads of Asset Management and Operations to improve delivery standards.
• Be accountable for technical standards, compliance, and legislation.
• Drive delivery against SLAs and KPIs.
• Work with client teams to ensure budget control.
• Develop new business and assist with contract mobilisations.

Skills

Property management experience

Client relationship management

Strong communication skills

Ability to lead and deliver

Industry knowledge

Education

MRICS qualification

Job description

Build the world you want to live in with a career in the infrastructure property sector

We have an exciting new opportunity as part of our Vision 2030 growth plans for a national Operational Lead to join our Asset Management team. The experienced Partner will be responsible for driving the operational delivery of large national diverse portfolios across multiple existing clients whilst also developing new business. The team is made up of 80 Asset Managers, technical leads and support staff who work across the country supporting clients such as HS2, National Highways and East West Rail with an exceptional level of service. The role requires someone with ambition, property management experience and industry knowledge who can shape the direction of our delivery.

The role can be based in our Birmingham office, which is central to transport links and amenities. However, due to the national element, we are open to office location. Travel will be required across our sites, regularly.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! In addition, we welcome applications from those seeking flexible or agile working arrangements and can be discussed at the application stage.

Main tasks

• Work in collaboration with Head of Asset Management and Head of Operations to raise technical standards of asset management delivery.
• Be accountable for technical standards, compliance and legislation
• Drive delivery against SLAs / KPIs and have accountability for overall performance and quality.
• Work in partnership with Client teams to ensure delivery and control of budgets.
• Embrace and implement innovation.
• Develop new business.
• Assist with new contract mobilisations.
• Produce resource, scope and cost estimates to support commercial tender opportunities.
• Provides sound advice and effective management for a wide range of property industry and private clients.
• Accountability of financial performance and profitability of asset management contracts

What will it take to be successful?

You will be MRICS qualified with significant experience across property & asset management. You will have a track record of developing and maintaining client relationships as well as managing multiple portfolios across different sites. You will have the ability to lead and deliver, identify new opportunities and initiatives to contribute to team and business growth. This role requires ambition and industry knowledge with the ability to communicate across all levels. Finally, due to being a national role, travel is essential and a full clean driving licence will be required.