Asset Finance Support Executive

Funding Circle; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading SME financing platform in Greater London seeks a dedicated Asset Finance Support Executive to manage the post-offer customer journey. The role involves coordinating transactions between lenders and customers while ensuring exceptional service. Candidates should have Sales Support experience, strong organizational skills, and the ability to maintain effective relationships with stakeholders. You'll work in a vibrant environment, contributing to a better financial future for UK SMEs. Hybrid working is offered, with a supportive company culture focused on diversity and employee wellbeing.

Benefits

Flexible working

Private Medical Insurance

Dental Insurance

Health Cash Plan

Learning & Development allowance

Electric Car Scheme

Subsidised lunches

Qualifications

• Experience working in a Sales Support or operations capacity; ideally within Lending.
• Ability to think smart, adapt quickly and work in a fast-paced environment.
• Highly organized and results-oriented with strong attention to detail.
• Clear focus on excellent customer service and ability to liaise confidently.

Responsibilities

• Manage the end-to-end payout process with lenders and customers.
• Develop strong relationships with lenders to navigate requirements.
• Process invoices and documentation with accuracy.
• Work closely with the sales team to provide exceptional service.
• Support the Marketplace Operations team with CRM records.
• Proactively identify and mitigate risks and issues.

Skills

Sales Support experience

Organizational skills

Customer service orientation

Adaptability

Relationship building

Job description

Asset Finance Support Executive

We are looking for an Asset Finance Support Executive in our Marketplace Operations team. You will be joining a vibrant and ambitious team dedicated to building a better financial future for UK SMEs through a collaborative and inclusive culture.

As an Asset Finance Support Executive, you will manage the post‑offer customer journey facilitating funding for our borrowers via third‑party lenders. This role is pivotal in coordinating between internal and external stakeholders to ensure transactions are processed with speed and accuracy, delivering an exceptional service experience.

Who are we?

We’re Funding Circle. We back small businesses to succeed. We believe the world needs small businesses and have built a cutting‑edge platform that reshapes SME lending, offering lightning‑fast decisions in just minutes.

The Role

• Manage the end‑to‑end payout process by liaising with lenders, customers, and suppliers, creating urgency and ensuring deals move quickly through the funnel.
• Develop expert knowledge of various lender processes and deal structures, building strong relationships to navigate their specific requirements effectively.
• Obtain, verify, and process all necessary invoices and supplier documentation, ensuring complete accuracy and adherence to lender criteria.
• Work closely with the sales team to provide exceptional customer service and ensure a seamless experience from application to completion.
• Support the wider Marketplace Operations team by submitting applications via lender portals, maintaining accurate CRM records, and providing regular reporting.
• Proactively problem‑solve, identify and confidently mitigate any risks, issues or control weaknesses that arise in the day‑to‑day.

What we’re looking for

• Experience working in a Sales Support or operations capacity; ideally within Lending.
• Ability to think smart, adapt quickly and be excited to work in a fast‑paced environment.
• Highly organised and results‑oriented with a desire to work hard and deliver a high volume of work with strong attention to detail.
• A clear focus on providing excellent customer service and confidence in liaising with internal and external stakeholders via calls, emails and in‑person.
• Ability to build and maintain long‑lasting business relationships.

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: /uk/impact

To see what our customers think, visit our Trustpilot page: https://review/

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal‑opportunity workplace and affirmative‑action employer. We truly believe that diversity makes us better.

As a flexible‑first employer, we offer hybrid working at Funding Circle and we expect our teams to be in our London office three times a week. Our space includes barista‑made coffee and subsidised lunches via JustEat every day.

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, anchored around four pillars: Health, Wealth, Development & Lifestyle. A few highlights:

• Flexibility: Benefit allowance to tailor your benefit selection.
• Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (discounted flexible gym membership and wellbeing apps), Employee Assistance Programme, and free Digital GP for you and children under 16.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching, a tax‑advantaged share scheme, free mortgage advisor partnership and discounts across retailers through Perks at Work.
• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
• Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more.
• Parental leave: Award‑winning policies supporting parents with enhanced maternity, partner and adoption leave, plus additional leave for parental bereavement and fertility treatments.

Ready to make a difference? We’d love to hear from you.