Area Support Manager - Kent & Sussex

IVC Evidensia UK; Maidstone; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading veterinary group in Kent & Sussex seeks an Area Support Manager to develop strong relationships with practice leaders and support their integration. The ideal candidate will have at least 2 years' managerial experience and strong people skills. This role offers extensive travel and a car allowance as well as private medical insurance and a focus on employee wellbeing.

Benefits

6.6 weeks annual leave

Private medical insurance

Pension – 5% Employee/3% Employer

Discounted staff pet care

Work-life balance initiatives

Qualifications

• At least 2 years managerial or coaching experience.
• Proven mentoring skills with capability to inspire leaders.
• Ability to understand key financial KPIs.

Responsibilities

• Develop working relationships with practice leaders.
• Support integration of acquisitions into the area.
• Ensure practices follow leadership and performance frameworks.

Skills

Managerial experience

Coaching and mentoring

Strong people skills

Financial KPI understanding

Job description

Overview

Area Support Manager (Veterinary) – Kent & Sussex

Field Based with extensive travel to visit your practices

Car Allowance - £4,500 per annum

The Role

Here at IVC Evidensia we are continuing to grow our veterinary businesses as invest significantly in the infrastructure that underpins our local teams and are looking for an Area Support Manager to work together with our Area Director based in Kent & Sussex.

Responsibilities

• To develop close working relationships with practice leaders and be the ‘go to’ person for troubleshooting within the area.
• Maintain regular contact and build relationships with practices to ensure teams feel supported and part of the wider IVC Evidensia network.
• Support the integration of acquisitions into the area, including onboarding staff.
• Work with Area Director to identify better ways of working that improve team wellbeing and create efficiencies that bolster the client experience.
• Organise area meetings, prepare and distribute agendas, meeting materials & minutes and ensure action points have been followed and completed.
• Support practices utilisation of dashboards and reporting suites based on financial and non-financial performance, identify trends, areas of underperformance and opportunities for growth.
• Provide support to underperforming sites, help Area Director identify needs and initiate business plan changes.
• Ensure all practices are following the leadership and performance frameworks that are put forward.
• General administration support for the area including financial admin, HR / Recruitment support, performance management and H&S audits.

Core hours

Working 40 hours per week, Monday - Friday. This is a field based role.

About Us

IVC has grown to become the UK’s largest veterinary group. Our spirit of supporting local leadership and clinical freedom requires us to provide multi-faceted support which optimises practice performance and effectiveness. As the key interface between support centre and practice this role provides the leadership and coaching that IVC needs to take our business to the next phase of growth.

Applicant requirements

You will have at least 2 years managerial or coaching and mentoring experience, with proven mentoring skills alongside capability to motivate, support and inspire leaders and senior colleagues to embrace change. Ability to understand Key financial KPI’s and reporting. Strong people skills including bringing together diverse teams across multiple sites, an influencer who can collaborate with others whilst not afraid to challenge the status quo. A broad healthcare knowledge would be beneficial but not essential.

Must hold full and valid driving license.

What We Offer

Work-life balance

• 6.6 weeks annual leave

Wellbeing

• Private medical insurance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support

Development

• Learning and development opportunities via the IVC Evidensia Academy

Additional

• Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
• Pension – 5% Employee/3% Employer
• Discounted staff pet care
• £4,500 car allowance per annum or a company car

Closing date: 13th October but may be dependent on number of applicants