Area Professional Services Manager (UK)

Fashion Institute of Design & Merchandising; City Of London; On-site; GBP 80,000 - 110,000; Full time

Job summary

A consultancy firm is seeking an Area Professional Services Manager in London. This role involves developing technical competencies, leading team training, and overseeing project quality. Applicants should have a Bachelor's degree and 15+ years of experience. The firm values inclusion and offers a supportive work environment.

Qualifications

• 15+ years of experience in a relevant field.
• Experience in management and development of diverse teams.
• Professional or engineering registration is required.

Responsibilities

• Develop and improve technical competencies of area staff.
• Lead training and monitoring for development.
• Oversee workload balancing and staffing of project teams.

Skills

Leadership

Team development

Quality assurance

Project management

Communication

Education

Bachelor's degree in a related field

Job description

Area Professional Services Manager (UK) - (185915)

HDR is a company where employee-owners are fully engaged in creating a welcoming environment. We foster a culture of inclusion and constantly ask ourselves: What is our impact on the world?

Responsibilities

The Area Professional Services Manager will be responsible for:

• Developing, coordinating, monitoring, and improving technical competencies of area staff and products to meet client needs and market drivers.
• Leading and monitoring development and training of area staff in technical and business competencies.
• Overseeing workload balancing and ensuring qualified staffing of project teams, as well as leading quality assurance efforts.
• Monitoring project QC Review activities, including assignment of experienced and qualified reviewers.
• Leading activities for continuous improvement, including development and use of technical standards, procedures, best practices, and lessons learned.
• Leading and participating in project reviews and supporting project teams with management of claims and losses.
• Leading the Area mentoring initiative and overseeing technical and digital delivery evolution.
• Working with the Area Manager to streamline and coordinate business processes consistent with Area, corporate policy, and MOA.
• Providing leadership to assigned business class leaders, including cross-sector leaders, and collaborating with Area operations, market sectors, business classes, and delivery leaders.
• Participating in Area strategic planning and plan implementation, as well as supporting area activities related to hiring and retaining key staff.
• Serving as a champion for BGX opportunities and supporting communication and coordination within all business groups.

Required Qualifications

• Bachelor's degree in a related field.
• A minimum of 15 years of experience.
• Maintenance of professional or engineering registration and extensive related technical expertise.
• Experience in management and development of diverse teams.
• Ability to work cooperatively with operations managers, technical staff, and marketing managers on professional services-related efforts.
• Commitment to quality, improvement, and HDR values.
• An attitude and commitment to being an active participant in our employee-owned culture.

Our Commitment

HDR is committed to creating an inclusive environment where each employee is welcomed, valued, respected, and empowered to bring their authentic selves to work every day. We have eight Employee Network Groups to help create a sense of belonging and foster a supportive environment.

Primary Location: United Kingdom-England-London

Industry: Corporate/Support Services

Schedule: Full-time

Employee Status: Regular

HDR is an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.