Area Manager, West Midlands

Showsec; England; On-site; GBP 48,000; Full time

Job summary

A leading security service provider is seeking an Area Manager in the West Midlands. This role involves overseeing sales, operations, and managing the area office's staff. Candidates should have operational management experience in security or events and hold a valid SIA Door Supervisor license. The position offers a salary of £47,100, a car allowance, and a range of benefits, including private medical cover.

Benefits

Salary of £47,100 per annum

40 hours a week

24 days holiday + 8 days public holiday

Employer pension contributions of 7%

Access to BUPA private medical cover

Car allowance of £6,830 per annum

Non-contractual Bonus

Qualifications

• Experience in operational management within the security, crowd management or event industries.
• Strong administration skills to provide key reports and metrics.
• Ability to prioritise workload and meet tight deadlines.

Responsibilities

• Support and mentor Operations Supervisors and Executives.
• Monitor events and ensure high-quality delivery of operations.
• Conduct monthly audits of venue staffing.

Skills

Leadership skills

Budget management

Communication skills

Operational management experience

Computer literacy

Education

Maths GCSE or equivalent

English GCSE or equivalent

Valid SIA Door Supervisor license

Tools

Microsoft Office

Job description

Overview

A rare opportunity has arisen for an Area Manager in the West Midlands area at Showsec. You will be responsible for the sales, operations and the efficient and effective running of the area office, including the management of Operations staff.

Responsibilities

• Provide ongoing support, mentoring and guidance to both Operations Supervisors and Operations Executives when required
• Ensure the high quality delivery of operations, monitoring events through regular contact with the Head of Security’s, attending events as and when required
• Work in conjunction with Operations Executives, identify area staffing needs through data collected from venue and staffing audits and work with both the Recruitment and Training departments to address any issues, set targets and identify staff for progression
• Regularly visit venues to build relationships with clients and venue managers as well as Showsec staff, conducting monthly audit of venue staffing to ensure all staff working events are briefed by the HoS
• Ensure that professional standards are maintained and that the casual workforce are receiving the required levels of support, training and mentoring to allow them to develop and progress
• Initiate sales, maintain company growth targets and source new business in agreement with the Regional Manager and current Business plan
• Investigate and deal with complaints relating to Showsec staffing if escalated from the client, operational staff or HoS and provide guidance and resolutions in conjunction with HR, Health & Safety and Product Resourcing as the support functions
• Monitor income and expenditure to maximise the budget and ensure effectiveness of resources
• Assist the Regional Manager as directed
• Any other duties commensurate with the post

Benefits

• Salary of £47,100 per annum
• 40 hours a week
• 24 days holiday + 8 days public holiday
• Employer pension contributions of 7% (Royal London)
• Additional “holiday payment” equivalent to 2% of annual salary*
• Access to BUPA private medical cover*
• A range of valuable medical and practical support services through our Employee Assistance Programme
• Car allowance of £6,830 per annum
• Non-contractual Bonus*

*Upon successful completion of probationary period

What we need from you

• You must hold a valid SIA Door Supervisor licence
• Experience in operational management within the security, crowd management or event industries
• Full driving licence
• Strong leadership skills to coach, motivate and mentor team members
• Strong experience in budgeting and management of costs
• Strong administration skills in order to provide key reports and metrics
• Excellent communication skills at all levels
• Ability to prioritise own workload and work to tight deadlines
• Computer literate and competent at using Microsoft Office
• Reliable, confident, and committed
• Right to Work in the UK
• Maths GCSE or equivalent (C or above)
• English GCSE or equivalent (C or above)

Criteria marked with an **, candidates will be asked to bring evidence of to their interview as they can be demonstrated via documentation.

• Showsec Head of Security Training
• Completion of Management Development Plan (MDP)
• CCTV License
• Close Protection License
• L3 Certificate in Spectator Safety
• L4 Certificate in Spectator Safety
• L5 Aware in Crowd Management or equivalent
• FREC 3 or FPOS First Aid Qualification

We reserve the right to close this vacancy early if a suitable candidate is found- so apply early. We will only be able to respond to applicants shortlisted for an interview. Candidates must have the right to work in the UK. No agencies, please.