Apprenticeship Tutor

Serco Group Plc; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading public services organization is seeking an Apprenticeship Tutor to shape high-quality apprenticeship and adult learning programs. The ideal candidate will design and deliver engaging courses, tutor learners, and provide ongoing support with a focus on safeguarding and wellbeing. This role offers numerous development opportunities and contributes to helping individuals build meaningful career pathways. Benefits include a contributory pension and diverse employee networks.

Benefits

Contributory pension scheme

Over 1,100 internal training courses

Employee Assistance Programme

Qualifications

• Experience designing and delivering adult vocational and apprenticeship programmes.
• Ability to manage workload and adapt in a fast-paced environment.
• Confident in facilitating and responding to learners.

Responsibilities

• Design, update and deliver apprenticeship programmes in the education sector.
• Tutor and facilitate learning both remotely and face-to-face.
• Plan, assess and track learner progress with feedback.

Skills

Strong planning and organisational skills

Excellent interpersonal skills

Learner-centred approach

Education

Level 6 qualification in a Chartered Manager Degree Apprenticeship

Level 7 qualification in senior leadership (desirable)

Job description

Experience working in schools rated Ofsted grade 2 or above, with exposure to business or school management environments. Ready to make an impact? As an Apprenticeship Tutor in our Employability, Skills and Training Services (EST) team, you'll play a vital role in shaping high‑quality apprenticeship and adult learning programmes that support learners, employers and communities to thrive. You'll deliver engaging, compliant and learner‑focused training across education, leadership and management programmes, helping people build confidence, capability and meaningful career pathways. You'll be entrusted to:

Responsibilities

• Design, update and deliver Level 3 to Level 6 apprenticeship and commercial programmes in the education sector for non‑teaching sector, ensuring alignment with Department for Education (DfE), Ofsted and awarding body requirements.
• Tutor and facilitate learning for degree apprenticeships and commercial programmes, both remotely and through face‑to‑face workshops at Serco locations.
• Plan, assess and track learner progress, providing timely, high‑quality feedback on assignments, presentations and assessments.
• Develop learning materials and contribute to continuous improvement, working closely with the Continuous Improvement Team, Funding Registry and Governance teams.
• Provide ongoing online and pastoral support to learners, with a strong focus on safeguarding, wellbeing, health and safety.
• Build strong relationships with internal teams, peer tutors, employers and partner organisations to support learner progression and programme success.

Qualifications

• A minimum Level 6 qualification in a Chartered Manager Degree Apprenticeship for schools, or an equivalent qualification.
• Proven experience designing and delivering adult vocational and apprenticeship programmes within a regulated quality environment such as Ofsted or awarding bodies.
• Strong planning and organisational skills, with the ability to manage your own workload and adapt in a fast‑paced environment.
• A learner‑centred approach, excellent interpersonal skills and the confidence to facilitate, listen actively and respond in the moment.
• Desirable experience includes a Level 7 qualification, ideally in senior leadership for schools, or working towards this, along with an Internal Quality Assurance (IQA) qualification.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Benefits

• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower diverse groups including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.