Apprenticeship Coordinator

Greene King; Bury St Edmunds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading multi-national organisation in Bury St Edmunds is seeking an organized Apprenticeship Coordinator to oversee the apprenticeship program. This role involves managing onboarding, creating training plans, and supporting apprentices throughout their journey. Responsibilities include setting up accounts on the Aptem platform, running reports, and providing admin support to trainers. The ideal candidate will have strong organizational skills and a proactive attitude. Competitive package and opportunities for progression are offered.

Benefits

Competitive package + benefits

Annual leave allowance + public holidays

Training, guidance and mentorship

Qualifications

• Flexible approach to adapt to a fast-paced environment.
• Develop understanding of regulations for government-funded apprenticeships.
• Ability to use internal platforms and external systems.

Responsibilities

• Set up accounts for new apprentices and employers on Aptem.
• Run monthly reports and follow up actions.
• Provide admin support to apprenticeship trainers.
• Respond to queries from employers or apprentices.

Skills

Organizational skills

Adaptability

IT skills (Microsoft Office)

Proactive attitude

Tools

Aptem

Salesforce

ACE 360

Edexcel Online

Job description

Job Overview

We are looking for a highly organized and dedicated Apprenticeship Coordinator to oversee all aspects of our apprenticeship program. The successful candidate will manage onboarding, creation of training plans, and support apprentices throughout their journey. This role requires close collaboration with internal teams and external stakeholders to ensure the program meets both apprentice and organisational needs while remaining compliant with regulatory standards. The position will work flexibly across the Corporate Development - Education Group, primarily focusing on Apprenticeships, with occasional involvement in MA and CCam.

Responsibilities

• Set up accounts for new apprentices and employers on Aptem (the platform we use for apprenticeships). Upload apprenticeship details to external systems (e.g., ACE 360, Edexcel Online, Apprenticeship Service).
• Run monthly reports and follow up any resulting actions.
• Provide admin support to apprenticeship trainers.
• Respond to employer or apprentice queries by email or telephone.
• Liaise with colleagues and attend meetings with other company functions necessary to perform duties and aid business and organisational development.

Knowledge, skills and behaviours

• A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment.
• Develop and then maintain an in depth understanding of the rules and regulations associated with government-funded apprenticeships.
• Develop and then maintain an in depth understanding of the internal (Aptem, Salesforce) platforms and external platforms (ACE 360, Learner Record Service, Apprenticeship Service, Edexcel Online) used in apprenticeships.
• IT skills associated with Microsoft Office (Word, Excel, Outlook).
• A proactive and can-do attitude.

What is on offer

• The opportunity to work in global market-leading multi-national organisation.
• Competitive package + benefits.
• Annual leave allowance + public holidays.
• Working as part of a dynamic and collaborative environment.
• Prospect of progression and development in a growing organisation.
• Training, guidance and mentorship provided.