Apprentice Quality Executive

Diageo; Wolverhampton; On-site; GBP 18,000 - 22,000; Full time

Job summary

A global beverage leader is seeking an Apprentice Quality Executive in Wolverhampton to ensure high-quality beer dispensing solutions. The role includes hands-on installation, maintaining standards, and learning through structured training. Candidates must be over 21, have a UK driver’s license, and possess GCSEs in English and Maths. Join a company renowned for its commitment to quality and grow within a supportive environment focused on excellence.

Qualifications

• To be eligible for this role you must be over 21 and hold a UK driver’s licence.
• GCSE in English and Maths (grade 4/C or above).

Responsibilities

• Install and maintain dispense solutions for quality beer.
• Conduct site surveys and manage stock levels.
• Communicate effectively with internal and external stakeholders.

Skills

Communication skills

Attention to detail

Organisation skills

Problem solving skills

Logical reasoning

Team working

Initiative

Education

GCSE in English

GCSE in Maths

Job description

The role of the Apprentice Quality Executive is to develop their skills and technical capability to be able to deliver our beer and draught product quality agenda across the given territory including targets for Quality upgrades and interventions. Here at Diageo we take the quality of our Beer very seriously, we are globally renowned for making quality liquids and ensuring each pint is poured with perfection every time. Your primary responsibility is to install the optimum range of dispense solutions in every account ensuring Great Looking Great Tasting (GLGT) Beer in every call.

The Apprentice Quality Executive will receive a clear onboarding plan that will result in personal growth and capability across the full learning year. The environment will allow blended learning with college attendance and practical experience in trade.

Top Accountabilities

• Develop technical beer dispense skills leaving both the cellar and the bar to the correct standard expected in every call with the ability to audit your own work vs the standard laid out.
• Develop your presentation, influencing and closing skills.
• Understand what it takes to deliver Great Looking, Great Tasting Beer across the On Trade in various Cellar and Bar equipment environments.
• Ask lots of questions and be as inquisitive as possible leaning on your team to aid your knowledge growth and development.
• The ability to flex your personal style to influence different customers and individuals both internally and externally.
• Demonstrate your passion for a brilliant consumer outcome across the On trade in every call you complete. This could range from simple service work through to major National event installations.
• Your enthusiasm shines and acts as a positive force to others within the team you operate and wider Diageo business.
• Work methodically with hand and power tools making sure all Diageo health and safety policies and way of working processes are upheld.
• Drive relationships cross functionally in your team with Sales and Key Account Management roles.
• Flex priorities with customers based on monthly briefing sessions and prioritise ‘Bursts’ of activity versus defined targets.
• Work effectively across all administration areas and real attention to detail on planning and scheduling work, equipment ordering and returns, and the registration of assets in each call, interpret, follow and adhere to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
• Plan, organise and schedule own/others' work for example task delegation, work‑flow, route planning, time management.
• Conduct site survey, including risk assessments.
• Interpret job requirements for example job specification, technical drawings, instruction booklets, identifying trends.
• Determine and source resources for example materials, time and equipment.
• Manage stock levels.
• Plumb pipework for drinks dispense equipment or components.
• Conduct electrical installations or maintenance of drinks dispense equipment or components.
• Install or maintain refrigeration components for drinks dispense equipment.
• Install or maintain gas dispense pressure system.
• Operate tools and instruments for example drills, power tools, spirit levels, specialist tools/instruments.
• Commission and connect specified equipment and/or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
• Assess condition of components and equipment and identify action.
• Decommission and disconnect specified equipment or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
• Diagnose dispense, product or equipment faults and identify solutions.
• Test equipment and quality assure product dispensed, for example sampling final product.
• Clean lines, vessels and/or other equipment.
• Categorise decommissioned equipment for reuse, disposal or recycling.
• Pack decommissioned equipment to prevent further deterioration/damage.
• Isolate and document unsaleable product for return, destruction or further investigation.
• Complete documentation for example asset management records, work sheets, waste environmental records.
• Collect, record and provide data, for example pressure readings, stock usage.
• Communicate with stakeholders, internal or external, for example customers, colleagues, managers, general public.
• Provide information, guidance or training to colleagues and/or stakeholders.
• Conduct all duties in adherence with health and safety directives and environmental policy and procedures.
• GCSE in: English and Maths (grade 4/C or above).

Qualifications

• Communication skills.
• Attention to detail.
• Organisation skills.
• Problem solving skills.
• Logical reasoning.
• Team working.
• Initiative.
• To be eligible for this role you must be over 21 and hold a UK driver’s licence (1 full year of clean driving licence).
• To be eligible for our programme all candidates must have the continuous right to work in UK and IOI and any offer of employment is conditional upon this requirement being satisfied.
• GCSE in: English and Maths (grade 4/C or above).

Diageo was created in 1997 but its business is built on the principles and foundations laid years before by giants of the industry – Arthur Guinness, John Walker, Elizabeth Cumming and many more. Today, Diageo is a world class leader in beverage alcohol, producing an outstanding collection of over 200 brands and owning the top two largest spirit brands in the world, Johnnie Walker and Smirnoff and 20 of the world's top 100 spirit brands. Its portfolio also includes Crown Royal, J&B, Buchanan's and Windsor Whiskies, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness. Diageo has built a strong platform for growth – through investment in its own brands, and by acquisition to broaden the geographical footprint and category depth and range. Diageo’s culture is built and maintained by the five values that underpin its business and guide how Diageo works. At Diageo, employees are passionate about its customers and consumers and want to be the best. They give each other the freedom to succeed and value each other. While Diageo moves at pace, constantly evolving and improving, its values remain consistent. Diageo wants employees to live these values every day, everywhere so that Diageo can be proud of what they do and be the best that they can be. Diageo website.