Apprentice Administrator

FM Conway Ltd; Hickstead; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading construction company is seeking an Apprentice Administrator in Hickstead to support the Water and Drainage Management division. The role offers a full-time apprenticeship with a Level 3 Business Administration qualification. Responsibilities include updating systems, applying for road space permits, and liaising with clients. Ideal candidates should possess strong communication skills and a customer focus. Competitive benefits include professional development and health support.

Benefits

23 days holiday plus bank holidays

Life assurance

Internal and external training opportunities

Shopping discounts

24-hour advice lines

Mental health support services

Qualifications

• Comfortable working in a team and independently.
• Dedicated to completing Level 3 Business Administration.
• Grade 4 or above in both Maths and English GCSEs preferred.

Responsibilities

• Updating internal systems for operational teams.
• Applying for road space permits efficiently.
• Liaising with clients for traffic management.
• Completing Level 3 apprenticeship qualification.

Skills

Strong communication

Customer focus

Commercial awareness

Teamwork

Independent working

Education

Ideally GCSE in Maths

Ideally GCSE in English

Job description

Overview

FM Conway is excited to be recruiting a Apprentice Administrator to join our Water and Drainage Management division. As our Apprentice Administrator, you will work in a supported learning environment, developing the skills and knowledge to organise and plan the daily work schedules and reactive drainage works for the operational teams. As part of your apprenticeship, you will complete a Level 3 Business Administration qualification. This is a full-time, permanent position based at our depot in Hickstead, West Sussex.

Responsibilities

• Updating internal systems, ensuring information is correct and passed onto operatives for them to carry out their duties
• Applying for road space permits and ensuring all work is programmed and managed efficiently
• Liaising with clients and their contractors to maximise opportunities for sharing road space and traffic management to increase efficiency
• Being responsible for the successful completion of all elements of your Level 3 apprenticeship qualification and attending relevant training and enrichment events

What skills and experience do you need?

We are looking for a strong communicator, with a customer focus and commercial awareness. You will be comfortable working in a team and independently and be dedicated to completing your Level 3 Business Administration Apprentice. You will ideally have a grade 4 or above in both your Maths and English GCSEs, however this is not essential.

What benefits will you receive?

As our Apprentice Administrator, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines, and support from our in-house mental health first aiders.

A brief introduction to FM Conway and our Water and Drainage division

FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

Our Water and Drainage Management Division is a dynamic and rapidly expanding part of our business. This division provides a variety of services, including drainage surveys, maintenance, and rehabilitation across the entire highway network. Joining this team, you'll be at the forefront of the industry and have access to one of the UK's largest and most technologically advanced transport fleets!

Join our Family

So, if you would like to Join our Family as our Apprentice Administrator then please click ‘apply’ today.

Closing Date: 23/10/2025

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities, and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life.

EDI-Strategy

At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

We look forward to receiving your application!