Application Support Engineer

Computershare; Bristol; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading financial administration company is seeking an Application Support Engineer to manage and support a suite of Business, Financial, and Operational applications. The role requires strong Oracle SQL skills and a collaborative approach to problem-solving. You will work closely with various teams to ensure effective service delivery and may engage in global support activities, including on-call duties. Enjoy a flexible work environment and numerous personal growth opportunities.

Benefits

Flexible work arrangements

Health and wellbeing rewards

Stock purchase plan

Recognition awards

Qualifications

• Strong skills in Oracle SQL, especially debugging SQL packages.
• Experience with Linux is desirable.
• Ability to manage and prioritize tickets effectively.

Responsibilities

• Handle complex, time sensitive issues.
• Perform deep investigations to identify root causes.
• Collaborate with development and testing teams.

Skills

Oracle SQL skills

Linux knowledge

Ticket management skills

Understanding of code deployment

ITIL principles

Job description

Location: Bristol, United Kingdom, Hybrid.
In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an exciting opportunity for a passionate, driven and enthusiastic individual, to join the team as an Application Support Engineer.

So, what makes this role, a good opportunity?

• We’re a global organisation; you’ll be exposed to the wider business and opportunities to work in a global capacity.
• We’re passionate about developing our staff. You will be able to continue to grow and develop in your role.
• We’re committed to maintaining a healthy work-life balance.
• An opportunity to be involved with project work

Are you ready for a role that can make a difference within a company? Read on for more information.

A role you will love

As an Application Support Engineer, you will be responsible for the support and maintenance of a broad suite of Business, Financial and Operational applications across all of Computershare’s global sites.

Some of your key responsibilities will include, but will not be limited to:

• Handle complex, time sensitive issues.
• Perform deep investigation using logs and Oracle SQL packages to identify root causes.
• Participate in projects and represent the support team across the customer base.
• Work closely with senior analysts, supporting the wider team.
• Collaborate with development and testing teams to identify bugs and suggest improvements.
• Engage in global support activities, occasionally including weekend project work or disaster recovery events (TOIL provided).

There is an on-call requirement within this role.

What will you bring to the role

As an Application Support Engineer, you will be responsible for the triaging resolving of software support issues, often coordinating the involvement of multiple technology teams, including infrastructure and development services.

You will work closely with the Service Management and Development teams, utilising the core ITIL principles in Change, Release, Incident and Problem management as well as supporting the successful delivery of new services/applications into the production environment.

Other key skills required for the role:

• Strong Oracle SQL skills, especially the ability to debug SQL packages.
• Linux knowledge (desirable).
• Ticket management and prioritisation skills - essential due to high ticket volume and urgency.
• Understanding of code deployment and release processes.
• Familiarity with continual service improvement and ITIL principles.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About the Team

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.

Job Info

• Job Identification 10342
• Job Category Technology - IT Operations
• Posting Date 01/28/2026, 11:59 AM
• Locations The Pavilions, Bridgwater Road, Bristol, Avon, BS99 6ZZ, GB (Hybrid)