Application Engineer WMS

Thermotraffic; Brierley Hill; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A logistics company in Brierley Hill is hiring an Application Engineer to enhance their Warehouse Management System. The ideal candidate will have 3-5 years of experience in application support, knowledge of logistics processes, and strong communication skills. This role offers a competitive salary, hybrid work arrangements, and opportunities for professional development. Join a dynamic international team and contribute to innovative logistics solutions.

Benefits

Market based salary

25 days of annual holidays plus bank holidays

Pension and insurances

Training opportunities

Hybrid working/working from home part of the time

Qualifications

• 3-5 years of experience in application support or software implementation.
• Knowledge of warehouse or logistics processes is a strong plus.
• Strong written and spoken English language communication skills.

Responsibilities

• Providing first-line support to end-users and resolve application-related issues.
• Assisting in the configuration, testing, and deployment of new WMS solutions.
• Participating in system upgrades, enhancements, and integration projects.
• Documenting processes, configurations and user guides.
• Monitoring system performance and proactively identifying areas for improvement.

Skills

Analytical skills

Problem-solving skills

Communication skills in English

Team player

Proactiveness

Tools

ProWMS

Job description

Overview

Play a central role in the smooth running and improvement of our Warehouse Management System

Thermotraffic is a major player in the world of multi-temperature warehousing and logistics. Key to our success is the dynamic adoption of technologies such as the Warehouse Management System (WMS) we operate at six different cold store sites in England. Are you a motivated and detail-oriented Application Engineer who can help to maintain the smooth running of our WMS? Could you join the international team of specialists that looks after all our business applications across England, Belgium and the Netherlands? If so, find out more about this exciting opportunity to advance your career through exposure to enterprise-level systems and real-world logistics challenges.

A large and international structure

Thermotraffic is a 100% subsidiary of the Nichirei Corporation. Our objective is to offer a seamless, end-to-end multi-temperature warehousing and logistics chain. In doing so we provide services to importers, manufacturers, wholesalers, retailers and distributors. You will therefore be working within a substantial and proven organization that offers all the resources necessary to do your job to the best of your ability.

Crucial support and continuous improvement

As an Application Engineer for Thermotraffic you play a central role in the configuration, support and continuous improvement of a WMS platform. You operate at the heart of complex international supply chains, collaborating with cross-functional teams including logistics, IT, and operations to understand business needs and translate them into system requirements.

Your detailed day-to-day responsibilities include:

• Providing first-line support to end-users and resolve application-related issues. This includes scanners, printers and data exchange with customers (EDI).
• Assisting in the configuration, testing, and deployment of new WMS solutions;
• Participating in system upgrades, enhancements, and integration projects;
• Documenting processes, configurations and user guides;
• Monitoring system performance and proactively identifying areas for improvement.

You report to the Team Leader Business Applications.

The Thermotraffic offer

Across all its sites and activities Thermotraffic supports a collaborative and friendly working environment where your efforts are fully recognized. We want Thermotraffic to be the place where you realize your ambitions, perhaps internationally, and you will be encouraged to improve and challenge yourself via trainings and courses.

You also benefit from a genuinely competitive package:

• Market based salary;
• 25 days of annual holidays plus bank holidays;
• Pension and insurances;
• Training opportunities;
• Hybrid working/working from home part of the time.

The role of Application Engineer requires strong analytical and problem-solving skills and a commitment to meeting the needs of customers within and outside the organization. In addition, you are a pro-active team player who can also work independently, open to the new technologies and possibilities enabled by our agile environment.

The more specific requirements are:

• 3-5 years of experience in application support or software implementation;
• Knowledge of warehouse or logistics processes is a strong plus;
• Knowledge of ProWMS (Principal Logistics WMS) is a strong plus;
• Strong written and spoken English language communication skills.

Get in touch!

If you think this is the role for you, contact us today via the application button on this page. If you have any questions, please call us at [phone] or send an e-mail to [e-mail].

If you say food logistics, you say Thermotraffic

Thermotraffic provides a seamless, global one stop service for temperature-controlled food logistics. Always and everywhere, our aim is to be an irreplaceable partner for our customers by providing a combination of flexible and innovative solutions. Our people are the foundation of our success so we focus on personal and professional development within an enjoyable, safe and rewarding workplace. The result is a collaborative and can-do spirit that drives us to go the extra mile in order to meet and exceed the expectations of our customers. At all our sites across Europe, you\'ll be encouraged to acquire new skills and broaden your perspective so that you\'re equipped to challenge the status quo and make a valuable contribution to Thermotraffic and the wider industry.

Thermotraffic is a wholly owned subsidiary of Nichirei Corporation.