Application Analyst - 36 hours

NHS; United Kingdom; Hybrid; GBP 31,000 - 40,000; Full time

Job summary

A healthcare charity is seeking an Application Analyst to support digital systems improving patient care. The role involves providing expert support for the Insight platform, developing training, and ensuring data accuracy. Candidates should have a degree in IT or related fields and significant experience in digital applications, ideally within healthcare. This is a permanent, home-based position with occasional travel requirements.

Benefits

Life assurance cover at 3 times salary

34 days annual leave per year

Defined contribution pension scheme

Access to employee benefits programme

Qualifications

• Significant experience supporting end-users with digital applications, ideally in healthcare.
• Ability to explain technical concepts clearly.
• Experience in training and providing guidance.

Responsibilities

• Delivering end-user support for Insight platform issues.
• Ensuring appropriate access and security permissions for users.
• Developing structured training resources for colleagues.

Skills

SQL proficiency

Problem-solving skills

Customer-focused approach

Education

Degree in IT systems or related field

Tools

SQL

Job description

Overview

BPAS are looking for an Application Analyst to join our Patient Safety and Quality team. This new role has been created to strengthen the use of digital systems in driving improvements to patient care. Reporting to the Patient Safety and Risk Lead, you will provide expert support for the Insight platform and its expanding range of modules.

This role will be central to ensuring colleagues across BPAS can use Insight effectively, supporting training, end-user queries, and the quality of data that underpins patient safety and risk management.

You will work closely with the Risk Data Manager to support reporting, analysis, and dashboard development to inform organisational decision-making.

This is a permanent role working 36 hours per week over Monday to Friday. It is home-based with occasional travel to our Head Office in Leamington Spa and other BPAS units as required.

Main duties

• Delivering end-user support and acting as first-line contact for Insight platform issues.
• Ensuring users have appropriate access and security permissions.
• Developing and delivering structured training, resources, and guidance to support colleagues.
• Working with the Risk Data Manager to ensure Insight data is accurate, secure, and reliable.
• Producing reports and dashboards using SQL and other tools to support decision-making.
• Contributing to assurance reporting, trend analysis, and continuous improvement.
• Liaising with BPAS colleagues, including digital support teams, to extract and present data clearly.
• Ensuring compliance with data retention, back-up, and information governance requirements.

About You

You will have a degree (or equivalent experience) in IT systems or a related field, and significant experience supporting end-users with digital applications, ideally within a healthcare or regulated environment.

Confident in working with data and systems, you will be able to explain technical concepts clearly and support colleagues through training and guidance. A methodical, customer-focused approach, combined with strong problem-solving skills, will be key to your success in this role.

We are also looking for:

• Proficiency in SQL, with the ability to interrogate databases and produce meaningful reports
• ITIL Foundation certification

About us

British Pregnancy Advisory Service (BPAS) is the UK's largest independent women\'s reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

Working with us

Alongside a supportive and friendly working environment, BPAS has generous benefits:

• Life assurance cover at 3 times salary
• 34 days annual leave per year
• A defined contribution pension scheme
• Access to our employee benefits programme through BHSF, including health and wellbeing services, counselling, and private GP appointments

BPAS is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people through a safer recruitment framework, including pre-employment checks.

Details

Date posted: 26 September 2025

Salary: £31,681 to £39,334 a year - Depending on skills & experience

Contract: Permanent

Working pattern: Full-time, Home or remote working

Location: Orion House, Athena Drive, Warwick, CV34 6RQ

Job responsibilities

A full job description and terms and conditions can be found on the right-hand side of the page under supporting documents. They are available for download and review.

Further Information

We may close this advert early if we receive a high number of applications that reflect the skills and experience required for the role. We aim to keep it open long enough to ensure a diverse and representative applicant pool, so early applications are strongly encouraged.

If you have any questions about the role, the process, or require adjustments to support your application, please contact us.