Anti Social Behaviour Officer

Sovereign Network Group; Oxford; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A community-focused housing organization in Oxfordshire is seeking an Anti Social Behaviour Officer to join their Housing Team. This hybrid position involves managing a caseload and collaborating with colleagues to address issues of hate crime and anti-social behaviour. Candidates should have experience in housing management or related customer-facing roles and be self-motivated with strong organizational skills. A competitive salary ranging from £32,000 to £38,000 is offered, along with generous benefits including additional holiday and a matched pension scheme.

Benefits

25 Days Holiday + Bank Holidays

Wellbeing days and paid volunteering days

Generous matched pension scheme

Options for private medical insurance

Qualifications

• Previous experience of anti-social behaviour related housing management services.
• Ability to handle challenging behaviour and resolve conflict.
• Strong organizational skills and self-motivation.

Responsibilities

• Manage caseload and build relationships with external agencies.
• Work alongside housing management colleagues to address hate crime and anti-social behaviour.
• Support the development of a safe and inclusive community.

Skills

Experience in anti-social behaviour related housing management

Conflict resolution abilities

Knowledge of safeguarding and mental health

Strong IT skills including MS Office

Job description

We are looking for an Anti Social Behaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers.

In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.

You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.

You'll make a big difference to people's lives within an experienced, supportive and supported team.

What you'll need:

• You’ll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer-facing role.
• Experience of dealing with challenging behaviour and resolving conflict.
• Knowledge of safeguarding, mental health and the process of going to court.
• The ability to be self-motivated and highly organised.
• Strong IT skills including MS Office.
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies.
• This is a new role so you’ll have to be open to new ideas and change.

What you need to know:

This is a hybrid role where you’ll working in the Newbury office two days a week.

The role is permanent, and you’ll be working full time.

The starting salary is £32,000 - £38,000 depending on your experience.

You’ll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area.

A basic DBS check will be completed if you are successful.

Benefits:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services

If you are a looking for a demanding and interesting new role where you’ll work collaboratively to make a real difference to our communities, we would like to hear from you.