Anthropologie - Digital Merchandising & Production Manager, 12 Month FTC

URBN; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer in London is seeking a Visual Merchandising and Content Coordinator. This role involves executing visual merchandising strategies, managing product launches, and collaborating with multiple teams to enhance online customer experiences. The ideal candidate is a proactive problem-solver with strong communication and organizational skills. The position offers a welcoming culture with perks such as flexible work hours and an employee discount.

Benefits

Flexible start and finish times

Bring your dog to work

Employee Assistance program

Fully equipped free gym

Private Medical Insurance

Up to 40% off at all URBN Brands

Volunteer day off

Cycle to work scheme

Qualifications

• Proactive, positive attitude with problem-solving skills.
• Ability to manage and juggle multiple projects.
• Strong analytical and reporting experience.

Responsibilities

• Deliver on visual site merchandising strategy.
• Manage digital product pipeline and ensure timely uploads.
• Oversee homepage and content pages reflecting brand goals.

Skills

Excellent written and verbal communication skills

Management experience

Problem-solving

Digital confidence with Microsoft Office

Familiarity with performance-tracking tools

Creative and commercially aware

Tools

Microsoft Office Suite

Dash Social

GRIN

Plot

Job description

About Us

Founded in 1992, Pennsylvania, USA, by current URBN chairman and president Dick Hayne, Anthropologie was named after his college major (with a decidedly French twist) Anthropologie, which now operates over 200 stores worldwide, has evolved into a leading one‑of‑a‑kind destination for those seeking a curated mix of clothing, accessories, gifts and home décor to reflect their personal style. In 2009 the brand launched its first store in London and now has over 18 stores in the UK and Europe.

Role Summary

This is a 12 month FTC and we are looking for a start date of March/beginning of April.

What You'll Be Doing

Merchandising & Site Content

• Own & deliver on visual site merchandising strategy
• Owns all content on site, ensuring engaging and inspiring to support customer discoverability
• Works closely with Trade on successful execution of site strategy across page optimisations, content callouts, filters, category structure, page merchandising and other site changes to support product discoverability & CVR.
• Oversees execution of homepage & other content pages and ensure they reflect trading priorities and CVR optimisations alongside brand goals
• Liaison between buying, marketing to ensure campaign launch ready (site, product, links..)

Tech & System Optimisations

• Champion tech roadmap optimisations & a go between tech the business
• Reports tech issues & liaises with tech on issues & opportunities
• Systems expert & seeks opportunities to improve processes

Product Activation

• Plan & oversee product launches across the website
• Manages the digital product pipeline and ensures accurate, timely product uploads in coordination with Buying and Planning.
• Owns product attribution, SEO tagging, and content optimization (e.g., product descriptions, imagery, styling).
• Identifies and resolves product & content gaps to support conversion and improve the customer journey

What You'll Need

• A proactive, positive and energetic attitude, you're someone who gets stuck in, solves problems quickly, and brings ideas to the table with enthusiasm
• Excellent written and verbal communication skills, with a sharp eye for emerging talent and unique opportunities
• Management experience
• Strong experience tracking, analysing and reporting on both digital and physical activations
• A people‑first attitude and the ability to build rapport quickly both internally and externally
• Super‑organised whilst still being flexible, with the ability to juggle multiple projects, meet deadlines and stay calm under pressure
• Digitally confident, with strong working knowledge of Microsoft Office Suite
• Familiarity with performance‑tracking tools essential, both native metrics and 3rd‑party platforms (i.e. Dash Social, GRIN, Plot)
• Creative and commercially aware, always thinking about how to drive awareness and impact for the brand

The Perks

• Work‑life balance:
  • Flexible start and finish times
  • Bring your dog to work
• Wellbeing:
  • Employees Assistance program to support with mental, physical and financial health
  • Fully equipped free gym and on‑site wellness room in Brick Lane and 50% discount of external gym memberships
  • Private Medical Insurance
• Employee Discount:
  • Up to 40% off at all URBN Brands
• Community:
  • One paid day to either volunteer or fundraise for a charity of your choice
• Travel:
  • Cycle to work scheme, season ticket loan
• Continued Development:
  • We offer structured support within the business alongside continued learning and development

#AnthroEU

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.