Airside Ramp Agent - Part TIME - Stansted Airport

Swissport; Burton End; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading provider of ground and air cargo services is seeking a Ground Service Agent to ensure safe and efficient handling of aircraft, passengers, and cargo. The role involves loading and unloading baggage, marshalling aircraft, and providing exceptional customer service. While prior experience is preferred, skills such as teamwork and communication are essential. Candidates must have a valid FULL UK MANUAL driver’s license and be flexible with working hours. Opportunities for career advancement and various benefits, including discounts, are offered.

Benefits

Employee discounts on travel and retail products

Free onsite parking

Career advancement opportunities

Qualifications

• Previous experience in ground service roles is preferred but not required.
• Must possess a valid FULL UK MANUAL driver’s license.
• Flexibility to work a variety of shifts, including weekends and holidays.

Responsibilities

• Safely load and unload baggage and cargo from aircraft.
• Marshal aircraft to and from gates with precision.
• Operate ground service equipment safely.

Skills

Excellent communication skills

Teamwork skills

Ability to work in a fast-paced environment

Job description

Overview

In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo.

Responsibilities

• Safely and efficiently load and unload baggage, cargo, and mail from aircraft.
• Marshal aircraft to and from gates, ensuring safe and precise positioning.
• Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.
• Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.
• Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.
• Provide exceptional customer service to passengers and airline partners.

Qualifications

• Previous experience in a similar role is preferred but not required.
• Ability to work in a fast‑paced and physically demanding environment.
• Excellent communication and teamwork skills.
• Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
• Must possess a valid FULL UK MANUAL driver’s license and be able to pass a background check.

Benefits & Opportunities

• Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work.
• Employee discounts on travel and retail products.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Us

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.