Airport Services Assistant

Mitie; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An airport services company in Manchester is seeking a Cleaning Operative to maintain cleanliness and safety standards. You will work individually and as part of a team, ensuring excellent customer service and following Health and Safety regulations. Previous experience in cleaning is a plus, but a reliable and professional attitude is essential. This role offers a permanent contract with benefits including pension contributions and holiday entitlement.

Benefits

Holiday entitlement

Pension contributions

Discounts to high street retailers

Cycle to work scheme

Free virtual GP service

Mitie shares

Qualifications

• Previous cleaning experience is desirable but not essential.
• Flexible approach to the role.
• Open, honest, self-driven and determined.

Responsibilities

• Keep cleaning equipment clean and maintained.
• Understand designated cleaning area and required tasks.
• Work effectively as part of a team or autonomously.

Skills

Ability to communicate effectively

Reliable and hardworking

Job description

Overview

Better places, thriving communities. Manchester Airport Group

Job Description and Vetting Requirements

Salary: £12.71 per hour

Contract Type: Permanent

Hours: 35 per week

Shift Pattern: 4 days on 2 off; AM 6:00–14:00; PM 14:00–22:00; Nights 22:00–06:00

Location: Manchester Airport, Manchester M90 2BA

Role

Cleaning Operative – you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build knowledge of the designated cleaning area, the work to be carried out, and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will undertake all required training to deliver the cleaning role. You will work within a team and can also work on your own initiative. You will build positive and productive working relationships with customers, deliver excellent customer service and seek ways to continuously improve and exceed expectations.

Responsibilities

• Keep cleaning equipment clean, maintained and in safe working order; meet SLAs.
• Understand the designated cleaning area and required tasks; follow Health and Safety requirements.
• Complete all required training for the role.
• Work effectively as part of a team or autonomously when needed.
• Build positive relationships with customers and deliver high levels of service; seek continuous improvement.

Qualifications

• Ability to communicate effectively.
• Previous cleaning experience is desirable but not essential.
• Flexible approach to the role.
• Open, honest, self-driven and determined; reliable and hardworking with a professional attitude.

Vetting Requirements

Please note: To be considered for this position, you must meet the following criteria:

• Passport or Driving licence; and/or Right to Work documentation (e.g., residence permit).
• If less than 6 weeks left on your current visa, bring evidence of your visa application to the interview.
• Proof of current address (dated within the past 3 months).
• Name change documents if applicable (marriage certificate/deed poll).
• Work history for the last 5 years; provide referees if available.
• Proof of National Insurance details.
• DBS check will be required.

After acknowledgement of the above, you will be invited to the airport for a security interview, which involves completing a security form and obtaining references for the full 5 years of work history (gaps may be considered). After information is received and a DBS is completed, a GSAT airport security certificate will be provided (support available) and then an application to the pass office to obtain an airport pass.

Benefits

• Holiday entitlement
• Pension contributions
• Discounts to over high street retailers
• Cycle to work scheme
• Save as you earn scheme and share incentive plan
• Free virtual GP service
• Mitie shares
• Mitie Stars recognition program; Employee of the Month
• Flexible benefits platform Choices to tailor benefits
• High street discounts via MiDeals
• Cycle-to-work scheme
• Life cover aligned to earnings
• Mitie Matching Share Plan

We recognise staff contributions and support training and development across the organisation. If you have a disability or long-term condition and need adjustments during recruitment, please let us know by emailing us.