Airport Performance Manager: Leadership & Sales

Europcar; Stansted Mountfitchet; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading vehicle rental company in Stansted Mountfitchet seeks a Performance Manager to lead a team of rental sales agents. The ideal candidate will possess strong customer service and management skills, have a valid driving licence, and be experienced in motivating teams to achieve performance goals. This role offers a competitive salary, commission scheme, and various benefits including a company car and extensive holiday entitlement.

Benefits

Competitive Basic Salary

Exceptional commission scheme

Provision of a fully electric company car

Starting on 6 weeks holiday

Free on site car parking

Pension and life insurance scheme

Enhanced Maternity Leave

Discounted car hire rates

20% discount on mobile phone contracts

Discounted hotel rates

Cycle2Work

Free annual eye tests

Confidential legal and support service

Career progression and development

Qualifications

• Full, valid clean driving licence with a minimum of 4 years driving experience.
• Ability to communicate effectively with people at all levels.
• Car rental experience preferred.

Responsibilities

• Lead a team of rental sales agents to deliver five star customer service.
• Work closely with the Station Manager to achieve incremental sales targets.
• Manage staff performance through documented reviews and corrective actions.

Skills

Customer service skills

Management style

Communication skills

Job description

A leading vehicle rental company in Stansted Mountfitchet seeks a Performance Manager to lead a team of rental sales agents. The ideal candidate will possess strong customer service and management skills, have a valid driving licence, and be experienced in motivating teams to achieve performance goals. This role offers a competitive salary, commission scheme, and various benefits including a company car and extensive holiday entitlement.