Airfreight Operations Coordinator

WR Logistics; Farnborough; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading logistics company in Farnborough is seeking an Airfreight Operations Coordinator to manage airfreight operations, including export and import. The ideal candidate will have at least 2 years of experience in the UK market and excellent customer service skills. This full-time role offers a salary range of £30,000 - £35,000 and involves problem-solving and building relationships with various stakeholders.

Qualifications

• At least 2 years' airfreight experience in the UK market (operations and/or pricing).
• Confident with export & import processes and customs documentation.
• Organised, proactive, and thrives in a busy logistics environment.

Responsibilities

• Managing end-to-end airfreight operations - export and import.
• Handling bookings, documentation, customs entries, and job files with accuracy and speed.
• Building relationships with customers, airlines, and overseas partners.

Skills

Airfreight operations experience

Customer service skills

Problem-solving skills

Job description

Airfreight Operations Coordinator

Location: Farnborough, UK

Salary: £30,000 - £35,000

Job Type: Full-Time / Permanent

If you love the buzz of airfreight operations but also enjoy getting involved in pricing, customer service, and international coordination, this role gives you the best of both worlds.

The Role

• Managing end-to-end airfreight operations - export and import.
• Handling bookings, documentation, customs entries, and job files with accuracy and speed.
• Building relationships with customers, airlines, and overseas partners to deliver outstanding service.
• Preparing quotes and rate requests, ensuring pricing is competitive and commercially sound.
• Working hand-in-hand with sales to convert inquiries into business.
• Keeping everything compliant, organised, and customer-focused.

From You

• At least 2 years' airfreight experience in the UK market (operations and/or pricing).
• Confident with export & import processes and customs documentation.
• Great communicator who loves solving problems and keeping customers happy.
• Organised, proactive, and thrives in a busy logistics environment.
• Dangerous Goods (DG) training is a plus but not essential.

WR is acting as an Employment Agency in relation to this vacancy.