AI-Driven User Researcher for Inclusive Digital Services

Capgemini; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading digital transformation firm in Greater London seeks a User Researcher to enhance design by leveraging user insights and AI. This role involves leading research efforts, working with various stakeholders, and ensuring that user-centric solutions are ethical and inclusive. Candidates should possess experience in applying both qualitative and quantitative research methods. The company emphasizes employee wellbeing and offers a dynamic environment focused on innovation and sustainable solutions.

Benefits

Wellbeing support programs

Diverse and inclusive workplace

Qualifications

• Experience with Government Digital Service (GDS) service standards.
• Proficiency in leading user research and applying methods appropriately.
• Strong background across product or service lifecycle phases.

Responsibilities

• Lead research initiatives and suggest methodologies.
• Collaborate with multi-disciplinary teams to inform design.
• Communicate findings to facilitate empathy and design decisions.

Skills

User research methodologies

Storytelling

Stakeholder management

Qualitative and quantitative analysis

Agile teamwork

Job description

A leading digital transformation firm in Greater London seeks a User Researcher to enhance design by leveraging user insights and AI. This role involves leading research efforts, working with various stakeholders, and ensuring that user-centric solutions are ethical and inclusive. Candidates should possess experience in applying both qualitative and quantitative research methods. The company emphasizes employee wellbeing and offers a dynamic environment focused on innovation and sustainable solutions.