AI-Driven Senior Principal UX Researcher – Fintech & Trust

Gen; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global tech company is seeking a Senior Principal User Researcher to shape research strategies for Trust-based solutions like LifeLock and MoneyLion. Candidates must have proven user research experience, particularly in fintech, and be adaptable in diverse stakeholder environments. The role requires excellent storytelling, stakeholder management skills, and AI fluency. This position offers a hybrid work model and various benefits, including an annual bonus and unlimited PTO.

Benefits

Annual bonus scheme

Health and Pension scheme

Unlimited PTO

Tuition reimbursement

Gym allowance

Sustainable home improvement bonus

Qualifications

• Proven track record in user research for digital products.
• Experience in fintech and familiarity with the U.S. financial system.
• Strong stakeholder management skills.

Responsibilities

• Lead and own the research strategy for Privacy and Financial Wellness.
• Present insights that guide product strategy.
• Coach and mentor less senior researchers.

Skills

User research

Stakeholder management

Storytelling

AI fluency

Qualitative methods

Cultural adaptability

Job description

A global tech company is seeking a Senior Principal User Researcher to shape research strategies for Trust-based solutions like LifeLock and MoneyLion. Candidates must have proven user research experience, particularly in fintech, and be adaptable in diverse stakeholder environments. The role requires excellent storytelling, stakeholder management skills, and AI fluency. This position offers a hybrid work model and various benefits, including an annual bonus and unlimited PTO.