AHP Senior Support Worker

NHS; York and North Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in York is seeking an AHP Senior Support Worker to join their Surgical Therapy Team. The successful candidate will work closely with Occupational and Physiotherapists, delivering quality therapy interventions to support patients' recovery post-surgery. The role involves patient interaction and administrative duties, requiring strong communication skills and IT competence. Ideal candidates will have previous healthcare experience or transferable skills, dedicating themselves to delivering high-quality care and support.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Relocation package up to 30% of salary

Learning and development opportunities

Employee Assistance Programme

Qualifications

• Good understanding of practical role applied for.
• Experience managing tasks independently.
• Awareness of needs of vulnerable groups.

Responsibilities

• Assist Physiotherapists and Occupational Therapists with rehabilitation.
• Ensure completion of IT-based administrative tasks.
• Take responsibility for own caseload.

Skills

Communication skills

IT skills

Problem solving

Organizational skills

Negotiation skills

Education

A levels or Level 3 qualification

Mathematics and English to Level 2: Functional Skills/GCSE Grade C

Job description

Go back York and Scarborough Teaching Hospitals NHS Foundation Trust

AHP Senior Support Worker

The closing date is 07 January 2026

We are recruiting for an AHP Senior Support Worker in the Surgical Therapy Team at York Hospital. The successful candidate will work alongside Occupational and Physiotherapists across the surgical wards. You will deliver quality therapy interventions to support our patients in their recovery from surgery.

We are looking for someone who enjoys working in a dynamic environment and is able to adapt to changing demands. The role is predominantly patient facing with a mix of physical and administrative duties. Candidates will need to adapt their communication style to positively engage patients and work with a variety of health professionals to provide safe, quality care.

We are a welcoming team offering access to a leadership team, training, supervision and appraisal opportunities to support your development in role. Previous experience of working in a public facing role in health care is desired but we welcome applications from interested candidates with transferable skills.

We welcome you to get in contact and learn more about the role.

Main duties of the job

The role involves working with patients on the surgical wards in a range of different clinical specialities. You will be required to assist our Physiotherapists and Occupational Therapists with physical rehabilitation, general patient care and facilitate the smooth running of the department.

We are looking for someone who is keen to learn, enthusiastic and committed to delivering quality care on the wards. You will be responsible for ensuring IT based administrative tasks are completed on a daily basis, and manage the provision of therapeutic equipment as required.

You will need to demonstrate excellent communication and organisational skills and a caring approach in your everyday work. The role will involve at times taking responsibility for your own caseload and working alone.

You will be expected to continually learn and develop through sustained adherence to supervision and training requirements.

About us

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
• For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Education

• oA levels ( 3) or Level 3 national certificate or Level 3 diploma or Senior Healthcare support worker apprenticeship or Mathematics and English to Level 2: Functional Skills/GCSE Grade C
• oProactively undertakes relevant specialist or departmental training in order to achieve required knowledge and competency for role.
• oEvidence of transferable workplace training and competencies

Experience and Knowledge

• oPractical knowledge of role, including good understanding of role applied for
• oPractical awareness of issues affecting safety and risk
• oExperience of managing allocated tasks independently within own competency and taking responsibility for decision making
• oAwareness of needs of vulnerable groups including dementia, learning disabilities and others with protected characteristics
• oAble to work with clients who may have challenging behaviours and limited communication.

Skills and attributes

• oAbility to use a range of communication, negotiation and motivation skills using a variety of formats including verbal, written and virtual
• oCompetent IT skills and the ability to use digital platforms and maintain business related information
• oAbility to problem solve, prioritise and escape work related issues
• oAbility to understand delegation, scope of role and to take responsibility for given caseload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust